Real Insurance Reviews

Would definatately not deal with your company ever...

Trusted Customer – Rated 3 out of 5

Competitive, better than other companies but due to a very harrowing experience would definitely not use your company

The first consultant I spoke to was very helpful and friendly. Went through everything with me ensuring I fully understood the policy. He gets the 2 stars.... However when I rang to cancel during the cooling off period due to having to go overseas at very short notice and not having enough time to compare the policy that was sent to me with my existing policy with another company it was a nightmare. I eventually had to be very sharp with the consultant who would not accept that I did not want the policy at that time and would review when I returned. I explained that I did not want money taken from my account (I was told I had to give details of my Bank Account to receive a copy of he proposed policy) as I did not want to proceed. The consultant did not listen and kept insisting that she could delay the policy for a month and no funds would be taken until then. I told her several times I don't want the policy but she kept saying "this is what I can do for you" until in the end I was really angry and told her I DO NOT WANT THE POLICY It was a very long harrowing experience. Very poor!!!

Great service

Trusted Customer – Rated 5 out of 5

great service and good advice given.

Excellent service buy a very professinal sales lady.

Trusted Customer – Rated 5 out of 5

The product I have purchased is what I wanted.

I had the pleasure of dealing with Jagma :-) I hope I spelt her name correctly. What a lovely girl! I asked if she could call back at another time, and she called me back as agreed. She knew the product and was efficient, lovely and polite.

Trusted Customer – Rated 5 out of 5

Is always good to feel without stressing. As long as my family is secure for they future.

Good customer service verry generosity..they easy to make customer understand. Patient, happy the way they talk to you

Friendly service

Trusted Customer – Rated 5 out of 5

The customer service rep was very friendly and professional.

Great service!

Trusted Customer – Rated 4.5 out of 5

A necessary purchase. Options made easy to understand.

Super quick call back. Friendly service. Great explanations.

Trusted Customer – Rated 5 out of 5

Thanks you made my insurance very easy to understand

Incredibly helpful

Trusted Customer – Rated 5 out of 5

Extremely helpful and kind

I have been with Real for about 9 years,and have found their service to be outstanding ,with very friendly and helpful operators. I have had a bereavement 2 months ago,and the Real Insurance people have been incredible,in their kindness to me

Very helpful and answered all my questions and was...

Trusted Customer – Rated 5 out of 5

good value and was affordable

excellent

Trusted Customer – Rated 5 out of 5

The young man was very efficient. When I got a little confused he would explain in a different way. No one wants to be on the phone half of the day and he kept reassuring me that it wouldn’t take long to process my application. A well trained and valued team member I’m sure.