Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5919 customer reviews.
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Good product knowledge
Trusted Customer – Rated 4 out of 5
I got the product that I was after
They knew their products
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Trusted Customer – Rated 5 out of 5
Instant piece of mind ......
Awesome. Great customer service. Instant piece of mind!
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Trusted Customer – Rated 5 out of 5
The lady that I dealt with was extremely good and helpful
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Satisfaction!
Trusted Customer – Rated 5 out of 5
My needs were met and the policy’s was locked into was exactly what I wanted. Thank you!
Because I was completely satisfied with the customer service I received and any questions that I had were answered without any problem. I felt as if I was a valued customer.
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Great service
Trusted Customer – Rated 4 out of 5
Great value for money I had cancelled my MLC insurance cover because it was $2500. This was too much for me to afford. Real had a realistic price.
I dealt with a customer service rep named Laura. She did a great job of explaining the policy to me and was friendly and very polite. She is how all customer service operators should treat their customers.
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Excellent
Trusted Customer – Rated 4 out of 5
Listened to my needs and sent documents out quickly as advised. Unfortunately, incorrect spelling of my name had to be advised when documents were received.
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Trusted Customer – Rated 5 out of 5
Purchase seems to be ok but too soon to tell
As long as what they told me is correct and that is too soon to know they did a wonderful job
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Very very pleased
Trusted Customer – Rated 4 out of 5
I was disappointed I had to wait 12 months if I want to go to a higher level
Yes I would reccommend,I had dealing with you before with my ex husband who passed away wonderful service. Rod with whom I was dealing with was most patient and rang me many times at my request, I had to get a few financial things in order. I am most pleased with the customer service. I did want to put it up to 6,000 when I am able and was disappointed I had to wait yet another 12 months not that I'm going anywhere just yet. Kind regards Lesley
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Very helpful and a fantastic cover!
Trusted Customer – Rated 5 out of 5
Great value for money and I feel confident that my pet will be covered well!
They were very clear with the options I had for my pet insurance, I didn't feel pressured or hassled to choose one option or the other. They took into account the absolute best option for me and gave advice based off of that. I'm very happy with my choice to go with Real Insurance
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Great service
Trusted Customer – Rated 5 out of 5
Full funeral cover was available at the age of 77 being a big help.
Good easy set up and friendly service. Were parient when speaking to my grandmother who’s English is not very good.
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.