Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5916 customer reviews.
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Excellent service
Trusted Customer – Rated 5 out of 5
The person who assisted me was very helpful and did a great job in explaining the process and the product
Excellent
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Trusted Customer – Rated 5 out of 5
Great customer service
Very thorough and competitive premium offered
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Trusted Customer – Rated 5 out of 5
Easy and helpful
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Easy process
Trusted Customer – Rated 5 out of 5
Easy, efficient and straightforward process.
Very good. The sales person was patient and efficient, explained the cover well. Hopefully, we won't have need to make a claim anytime soon!
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Trusted Customer – Rated 5 out of 5
Top customer service ! Easy to understand the concept
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Trusted Customer – Rated 5 out of 5
I'm new to real insurance but customer service is very good and well informed the customer
Very good
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Trisha Maclean – Rated 5 out of 5
Very friendly service. Staff was very helpful and explained everything very well
Very informative and thorough
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A great experience and outcome
Trusted Customer – Rated 4 out of 5
Real insurance have been great to talk. I needed some income protection. And I have had trouble dealing with other insurance companies trying to get what I needed. When spoke with the lady from real insurance of my needs. She explained everything really well and made understanding the process a bit easier. Next day I had the income protection I needed. Enough said they were great
The service was great what I was told over the phone really happened the next day. So the service I received was great
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Simon Kett – Rated 5 out of 5
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Susan Langdon – Rated 5 out of 5
Excellent service! I got the help that I needed and explained everything about my purchase.
I was pleased with the way they explained about my top-up insurance and how it works
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.