Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5916 customer reviews.
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Trusted Customer – Rated 4 out of 5
I have been with Real Insurance for all my landlord insurance. Very comprehensive.
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Trusted Customer – Rated 5 out of 5
Value for money great service hope claims department the same
Very helpful answered all my questions value for money hope if I ever have to make a claim service is the same
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Trusted Customer – Rated 3 out of 5
Not alot of options with price
I didn't have to wait too long for someone to pickup the line,. The person didn't sound very helpful.
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The best insurance company by far
Trusted Customer – Rated 5 out of 5
Perfect policy and price excellent customer service.
Real Insurance. Customer service is fantastic they always do their best to help their customers with any issues or concerns for which they may have. 10/10
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Trusted Customer – Rated 5 out of 5
Incredibly helpful staff - David (12 July) and Sam (13 July) were excellent.
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Great and fast
Trusted Customer – Rated 5 out of 5
your premium is very high
great and fast
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Great website, great price, great customer service
Trusted Customer – Rated 5 out of 5
Very happy overall. The PAYD option is perfect for me.
I was very happy with the deal I got. Great customer service on the phone too - I phoned twice with questions and my calls were answered promptly both times and I got good customer service both times.
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Good service but slow process
Gordon Haynes – Rated 3.5 out of 5
Flexibility and affordability
Very happy with the friendly service, however the process took too long as we had a 5 hour drive to get the vehicle home. I think the old cover note system was better at time of purchase.
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Extremely disappointing
Trusted Customer – Rated 1.5 out of 5
Read the first review, very disappointing
I was extremely disappointed that no one was able to assist me on a public holiday when i was picking up my car from the dealership. I was told by David all I need to do was state my name and my quote would be available for anyone at REAL to view and action my policy as promised, I was also charged an extra $30+ as I did not receive the online discount. Extremely disappointing
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Great aussie service
Trusted Customer – Rated 5 out of 5
Have been with Real for many years, recently thought we would try another insurance Co .... boy was that a mistake. Cancelled that policy and came back to Real
EXCELLENT SERVICE actually got to talk to customer Service person here in Aust and also without going through multiple selections of numbers
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.