Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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My service experience had a happy ending.
Trusted Customer – Rated 4.5 out of 5
The customer service representative followed up quickly on my initial request for a quote and was extremely apologetic when her initial attempt to send me an email with full details on the Real Insurance offer was never received.
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Good and cheap life insurance people
Trusted Customer – Rated 5 out of 5
There are good
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Excellent
Alexandra Bing – Rated 5 out of 5
Job well done immediately within 24 hours
My service for real insurance was done immediately within 24 hours has well my beneficiary
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Cheryl Mather – Rated 5 out of 5
Ken I spoke to was lovely and answered all questions I had
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Michael Webber – Rated 5 out of 5
Very helpful.Such a great service.
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Trusted Customer – Rated 5 out of 5
Excellent service.explained what plans are available.
Good service and excellent quality of plans available.i am very happy to be joining real insurance.
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Brian Nixon – Rated 5 out of 5
got more for the money than others
Nothing was overlooked when getting cover
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Stuart John St Vincent Welch – Rated 5 out of 5
Emily started apolicy for us that we are very happy with.
The person I spoke to was Emily. She was really helpful and we talked about a policy that would suit our needs. I am very happy with the help she gave me and we have starrted one that offers really goobenefitsd
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Ciau Piang Phiampu – Rated 5 out of 5
Very help full...great staff
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Trusted Customer – Rated 2 out of 5
As per my customer service experience the purchase experience was overall poor. I initially rang to cancel my old policy before starting my new one and the rep didn't even try to keep me as a customer - barely asked why I was cancelling. No effort or nor any interest in their role displayed.
I have been a customer for years - it was not an easy transition to my new car. I also thought it very poor that there was no customer loyalty incentive. When I asked I was simply told no, the customer service rep did not even try to keep me as a customer. It was clear they didn't care if I signed up or not. I actually spoke to 2 people and both their sentiments were the same.
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Life Insurance
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.