Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Iwas contacted soon after my application, and the...
Trusted Customer – Rated 5 out of 5
I like the fact that it has an expiry date
Great service. Prompt response Representative was familiar with the product, and answered my questions knowledgeably
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Excellent service
Sandra Johnson – Rated 5 out of 5
suits my needs and was easy to set up
Good communication excellent customer service and very obliging with contact times
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Excellent
Trusted Customer – Rated 5 out of 5
It was Cheaper than I expected
Good customer service
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Happy with the changes and product that will be...
Trusted Customer – Rated 5 out of 5
I am happy with my changes of insurance and that real have this in place
patient focused on informaation and what i need why i was changing from funeral insurance that no longer served us we would be paying out more than we put in.Listened and had options willing to wait while i found info(bank details) from my house. they had resources at hand to help them and clearly state what new products and policies were.
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Gerardus Teters – Rated 4 out of 5
friendly and to the point.
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Trusted Customer – Rated 2 out of 5
Cant log in, waiting on call or email
Still waiting on a phone call to sort out log in issues
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Trusted Customer – Rated 5 out of 5
Yes I would
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Trusted Customer – Rated 4 out of 5
I had to speak to a supervisor to solve my problem but she did eventually solve it after trying to get someone to fix it for an hour
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Prompt, courteous and comprehensible.
Trusted Customer – Rated 5 out of 5
Overall customer service was impressive.
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Saved me a lot of money
Trusted Customer – Rated 5 out of 5
Still a great product & service
Great service
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.