Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Your policy was very good and value for money
Trusted Customer – Rated 4 out of 5
The best price compare to o
The policy online was very easy to understand and affordable
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Trusted Customer – Rated 3 out of 5
Actually cancelled the insurance as the premium provided was more than twice the cost of other insurers. I don't the person on the phone whom I spoke to did not know what they were doing or didn't understand the information I was providing as they didn't speak very good English.
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Trusted Customer – Rated 2 out of 5
Too ***** just more worried about getting the credit card number that worrying about what customer thinks
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When asking to cancel my policy got given the complete...
Trusted Customer – Rated 1 out of 5
They are happy to take money but don't like to payout or payback refunds
Complete **** would never Insure with this company again
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Best value for money.
Trusted Customer – Rated 5 out of 5
Value for money, quick and easy transaction.
Best quote and very quick online service.
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Trusted Customer – Rated 5 out of 5
all really well i will recommend
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Trusted Customer – Rated 5 out of 5
As above, see previous comments
Excellent customer service. Professional, really listened to my questions and gave me relevant, easy to understand information that enabled me to make a decision quickly and confidently. My original intention was to leave Real Insurance as I was out shopping for the best deal. However, I realised that my insurance with RI was still very competitive and they helped me to find a couple of ways to tweek my car insurance to my current (changed) needs which actually saved me money. And saved me hours of comparing quotes and the small print from other insurance companies. Why change if you don't have to.
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Trusted Customer – Rated 4.5 out of 5
Answered my question in a timely manner.
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Friendly, fast & efficienct! i absolute sweetheart!
Trusted Customer – Rated 5 out of 5
Well deserved! And phone manner on point! Really helped Angie me through my coverages
Kelly was amazing! She is an asset to Hollard & I believe she has an amazing work ethic! I have passed her from time to time being a fellow employee however I know that all our customers are treated with the same care, love and effort!! Proud to work alongside you! :)
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Her english was difficult to understand
Trusted Customer – Rated 3.5 out of 5
It is very difficult to assess a vehicle with your online questions
People who answer phones should be easily understood.
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.