Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Easy and straightforward car insurance application
Trusted Customer – Rated 5 out of 5
My wife’s car was with Real Insurance. It was not a hard decision to shift.
Car insurance application was easy. It took me few minutes to complete.
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Great customer service
Trusted Customer – Rated 4 out of 5
It appears to be good value for money. Insurance is always difficult to compare until you or somebody you know, have made a claim. Only then does the true value of the insurance become apparent.
Good follow up from internet to phone call. Repeat phone calls were done as requested.
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Trusted Customer – Rated 5 out of 5
where very helpful with answers I was unsure about answering.
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I have been double charged for the same property home...
Trusted Customer – Rated 1 out of 5
As above. I was informed that my account had been deleted and now I have been charged for 2 accounts
I am upset and hope someone can call me back. I cancelled a Home and Contents Insurance because I provide the incorrect dates. My Fault, but I did this over the phone with one of your service agents who said that they had cancelled my account. I then did a new cover on the via your website and thought all was good. On the 17th April, my new account direct debited the due money, no issue! On the 20th April, i was the charged again..... I logged in and found that i have 2 accounts for the same property. I would like someone to call me please.
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Trusted Customer – Rated 5 out of 5
As a low risk, infrequent driver, Real Insurance is able to provide me with a cover tailored to my needs and profile at half the cost of other major providers!
Very customer focused, flexible and efficient. Their product is geared towards saving customers who require minimum coverage and reward low risk drivers.
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Amazing service
Trusted Customer – Rated 5 out of 5
Fantastic and helpful to My needs
The person that inspoke to (Sofia) was amazing and helpful
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Trusted Customer – Rated 3 out of 5
Waited on the phone for over 40 minutes. When log-in website, I could not change by policy renewal.
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Trusted Customer – Rated 5 out of 5
They have been flexible with the current situation an rules for post codes. Thanks for your support. We will remember it.
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Trusted Customer – Rated 5 out of 5
It's the third lot of car insurance -p.a.y.g - which is good value. (Third vehicle insured)
On the phone ~ a bit slow to start, but then things went very well once relevant contact was established
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Trusted Customer – Rated 1 out of 5
still waiting on a call back from last wednesday
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.