Read what our customers are saying
Christopher Maclean – Rated 5 out of 5
Great and the cost is excellent
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Good insurance provider are a reasonable cost and...
Trusted Customer – Rated 5 out of 5
Cheaper than previous insurance providers
Good experience and cheaper than other insurance providers with different options for buyers
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Trusted Customer – Rated 4 out of 5
Because the payment was not processed, I had to call, then to be told it would be taken on the day of commencement. If I had been emailed that, I wouldn't have had the stress and then having to call and waste your staff time. Then when the payment hit my credit card, I was not even sent an email or a receipt to confirm. Again, I was worried about the policy being valid. I now know it is, but it all could have been avoided.
I'm not impressed that I was not sent/emailed a receipt for the payment.
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Great service and patience!
Trusted Customer – Rated 5 out of 5
The salesperson we spoke to went out of his way to help us and also discovered for us that the cover we were paying for with another company was not correct and if we had been involved in an accident, we would not have been covered.
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Initial customer experience was great. however, there...
Ryan Struthers – Rated 3 out of 5
Initial customer experience was great. However, there was a spelling error in my surname on the documentation I received via email and I asked for this to be corrected. However somehow this led to my email address being changed to the wrong spelling (it was correct to begin with) and I've been receiving mail instead of email since, even after it was changed back to the correct spelling again. I updated the odometer reading the day prior to the policy starting and advised the financing had now been paid out, this then led to 2 more policy docs being mailed to me and both still didn't contain the most up to date details. Not the best start after the first call & policy arrangement went so well.
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Lupco Konjarski – Rated 4 out of 5
The consultant I dealt with was polite, knowledgeable and knew exactly what he was doing.
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These guys need to pick up their game on claims
Kieran Krohn – Rated 2 out of 5
No follow up as promised. Have had to chase them multiple times in making a claim. Overall has not been a very good experience.
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Trusted Customer – Rated 5 out of 5
cheap
Good service
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Diane Bosdorf – Rated 5 out of 5
Simply the service was hassle free, very quick, provided the cover I was after at the best price for me. Also, setting the whole thing up on line was easy for a luddite like me!
I rated this purely on ease of setting up insurance for my car. It was hassle free, quick, simple and provided me with what I needed.
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Needed more explanation
Robin Scully – Rated 4 out of 5
not the cheapest but Real Insurance have been very efficent with claims of my property damage in the past.
The customer service person was helpful