Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Polite quick and efficient service.
Polite quick and efficient service.
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Michael Peterson – Rated 4 out of 5
Reasonable price, good service
Clear explanations
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Very good experience and was satisfied
Robert Michael Nicolas – Rated 5 out of 5
Good follow up , save some money
Very good and precise
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Trusted Customer – Rated 2 out of 5
I have already purchased this before so much was happy.
In the past I have had great customer service. This time I experience terrible customer service! The lady I spoke to had very poor knowledge was not engaging had to read her lines more than once and had a very think accent which was hard to understand!!
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Trusted Customer – Rated 4 out of 5
Good price
It was easy and simple to apply for and well priced
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The best!
John Kent – Rated 5 out of 5
Great value for money with really good coverage!
Couldn't get better!
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Good service
Don Alwis – Rated 5 out of 5
This is the first time I am with Real Insurance. This policy placed through online. all documents were received quickly through mail as requested . happy, if we get a reminder sticker to past in the car with renewal date
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All ok
Kathleen Leves – Rated 4 out of 5
It was ok. However I find it difficult to understand overseas employees sometimes. I buy on price and have been a customer for many years. As yet I am pleased to say I have not had to claim for many years and I hope if I do have to claim it will be easy.
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Satisfaction regarding their service.
Trusted Customer – Rated 5 out of 5
See previous comments.
We had 2 vehicles completely destroyed in garage fire recently and Real Insurance were very quick to deal with our claims. Very much appreciated service and updates from staff. Consequently we have insured our new vehicles with them.
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How does real turnaround a deserting customer ?? call...
Trusted Customer – Rated 1 out of 5
while price was competitive, service was non-existent.
You are thieves. Particularly during these trying times. I swap (sell) a car for another, but you still charge for both (despite the fact that I do not even own or have access to the vehicle I have to continue paying for it). how is this even justified. Currently looking to move to another supplier (includes House / contents and 2 cars)