Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Excellent!
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Helpful and efficient and was able to answer all my questions
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Yow Wai Fong – Rated 5 out of 5
Easy application with the flexibility of cost making real insurance the best price for those who don't need expensive coverage.
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Angela De Iacovo – Rated 4 out of 5
Easy online application and quote
Competitive price on car insurance
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Very good service. People working there very helpful
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Great value car insurance that was easy to setup, good...
Trusted Customer – Rated 4 out of 5
Great value for the money I'm paying, just wished they would have considered 6 month payments as I was willing to pay, but other than that happy with the result.
Waiting time was minimal, liked how it was straight to the point without the usual fancy sales talk. Was glad I was actually talking to someone locally in Australia rather than someone overseas (which is becoming rare these days). Online application was easy and straight-forward, and felt valued as a customer when the competitors basically ignored me.
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Trusted Customer – Rated 5 out of 5
Best price after I did a comparison.
I got my car insurance online and found it very easy to do, good website.
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Not great
Trusted Customer – Rated 1 out of 5
Not easy to talk to as they don’t pick up the phone. Don’t answer emails either.
Had a very surly lady on the phone when trying to discuss what I needed to obtain for a payout. Wait time for someone to answer the phone was on average 45 minutes.
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Great service and patience!
Trusted Customer – Rated 5 out of 5
The salesperson we spoke to went out of his way to help us and also discovered for us that the cover we were paying for with another company was not correct and if we had been involved in an accident, we would not have been covered.
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Trusted Customer – Rated 4 out of 5
Price went up simply because I was moving state
Easy friendly service as always