Read what our customers are saying
Trusted Customer – Rated 5 out of 5
Good prices blah blah and blah
good service from person on phone an good prices
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Could have done better
Trusted Customer – Rated 2.5 out of 5
Cover is good - am happy with the product
I rang up to change my address. A previous change from interstate had not been actioned. On 2 occasions I was told someone from real would call me. Each time I had to call them.
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Trusted Customer – Rated 4 out of 5
Friendly customer service
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Best value
Trusted Customer – Rated 5 out of 5
Great value and cheapest quote from many I did
A realistic insurance service without the stupid questions of other insurers. Best value for money.
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Trusted Customer – Rated 4.5 out of 5
Quickly answered my questions and resolved my query. Call answered straight away.
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Trusted Customer – Rated 5 out of 5
Premiums are fair and the options you have to change your premium to suit your own circumstances, such as the 'pay as you drive' option, are plentiful. (This is coming from a P- plate-er).
Excellent website. Concise, easy to use/ navigate and the process for obtaining a policy was very straight forward. I was recommended Real Insurance by a family member and would happily recommend it to anyone in the future.
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Very helpful
Trusted Customer – Rated 5 out of 5
Very helpful
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Trusted Customer – Rated 5 out of 5
I have had 2 Total Loss claims with Real Insurance, and there has never been a problem when a payout was issued. Good service on the phone, and with my experience there hasn't been much of a wait time
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Trusted Customer – Rated 4 out of 5
Everything was so easy
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Trusted Customer – Rated 5 out of 5
Have all our vehicles insured through Real for last few years. Price is right and the policy sound.
Phone service prompt efficient polite and very friendly.