Read what our customers are saying
Excellent customer service from south africa call...
Greg Ogle – Rated 5 out of 5
Policy right price
Yes
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Douglas Moore – Rated 2 out of 5
A lot of time wasted
Recently attempted to change my address on two policies while renewing one of them. After about 30 Minutes I am now utterly confused as to where I stand. Probably my fault because I don’t speak Indian
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Needed more explanation
Robin Scully – Rated 4 out of 5
not the cheapest but Real Insurance have been very efficent with claims of my property damage in the past.
The customer service person was helpful
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User friendly to renew policy
Trusted Customer – Rated 4.5 out of 5
Able to renew policy based on mileage usage
User friendly to renew policy without any hassels
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Real can be trusted to look after you
Trusted Customer – Rated 5 out of 5
Fast, easy, and great value
Renewing insurance was easy and fast. I stayed with Real because they are GREAT value and the customer service is second to none when you need them most.
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Great service and patience!
Trusted Customer – Rated 5 out of 5
The salesperson we spoke to went out of his way to help us and also discovered for us that the cover we were paying for with another company was not correct and if we had been involved in an accident, we would not have been covered.
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Trusted Customer – Rated 5 out of 5
Great customer service with value for money
Friendly staff and very professional great value for money
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Trusted Customer – Rated 4 out of 5
its good and at the end i agree to purchase
the explanation of the guy is good but sometimes i misunderstood the way his accent may be but at the end i got it.
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I’m happy with the premium. i have previously used...
Trusted Customer – Rated 5 out of 5
I bought it online. I had problem paying online so I rang real insurance and was given great service
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Excellent service, and communication both during and...
Trusted Customer – Rated 5 out of 5
All completed over the phone.
Recent experience having 2 vehicles completely destroyed in garage fire. Real Insce handled both claims very efficiently by paying out on 1 car and replacing 2nd car with brand new vehicle due to it being under 1 year old. It was delivered to the nominated address 19 days after claim was lodged.