Read what our customers are saying
Very helpful and consistently good.
Trusted Customer – Rated 5 out of 5
Good value, good service.
Very helpful and well mannered service
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Was quick and very easy.
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Trusted Customer – Rated 4.5 out of 5
Only problem is couldn't get pay as you drive for both cars?? & premiums went up too much for the year I think...
Friendly Reliable Quality Service!
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Cheap & competitive
Trusted Customer – Rated 5 out of 5
I did an online enquiry for full comprehension insurance with real, quote was $90 cheaper and the agreed value was $1200 more than nrma could offer and I have been with NRMA for 9 years
Online quote
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
Good price fast quote online and fast process!
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Best customer support and super fast claims team.
Nate Gardner – Rated 5 out of 5
Incredibly fast turn around for my claim, fantastic customer support, always a pleasure to deal with. Thank you so much Real Insurance and the claims team!
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When clients make requests etc, the company should...
Trusted Customer – Rated 2.5 out of 5
The 4 stars tell the story.
Yes I am NOT IMPRESSED about there telephone operators, they were given specific instructions and NEVER listened to what I said . As a businessman I find this type of behaviour very ordinary.
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Trusted Customer – Rated 4 out of 5
The person spoke clearly and explained things clearly and patiently. He made the process of working out my insurance needs easier.
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Patient and very easily understood.
Trusted Customer – Rated 5 out of 5
All options covered for my situation, low mileage option and reminder when due for renewal.
Great service, Explained details well, It was my first experience insuring a car, my husband normally takes care of these matters.
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Listen, be thoughtful and relate.
Trusted Customer – Rated 4 out of 5
I don’t agree with the exclusion on minor claims. But the price is really good. Road assist should be more easy going.
The stars are for Siobhan pron, shivon. She was excellent. Really thoroughly helpful. . The first girl I spoke to was hopeless she kept spelling Nicole Nycole with a y. Which is dumb. I thought I was calling os....The road assist woman did not sound friendly but solved my problem.