Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Good price
It was easy and simple to apply for and well priced
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Excellent it system
Michal Matys – Rated 5 out of 5
Easy interaction online. I purchased a policy in no time!
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Jaime David – Rated 5 out of 5
Save me money compare to my previous insurer.
Easy to deal with.
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Lianne Baker – Rated 5 out of 5
Service I got was really great, helpful, polite,knowledgeable that is why I have brought more business to real.
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I bought insurance - not 2 surveys per week. stop...
Craig Mccarthy – Rated 3 out of 5
Stop sending me surveys. I have done 1 for you, noy you are just ******* me off!
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Trusted Customer – Rated 4 out of 5
I received the cover I needed .We just needed to change my surname is all from Castell to Hall.
Stephanie was very patient with my questions. We were even cut off and she persevered to call me back several times..
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Need policiy number
Trusted Customer – Rated 2 out of 5
Hi there I'm very concern that I have 2 cars and both are unsure with real.insurance one of then I did not got the welcome.letter with the policy number on it, now I need green sleep I can't pay is I don't have much.number..how can I do?
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Service excellence
Callaghan Pey – Rated 5 out of 5
Reasonable packages available
Thank you for friendly and helpful staff
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Tracy Sheen – Rated 5 out of 5
so easy
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Call centre
Trusted Customer – Rated 2 out of 5
Need to cancel the existing policy from pay as you drive to a standard insurance and do it OL someone rang about the OL and processed it. Better experience with the local centre but the process did take a long time
Call to the call centre on Monday was frustrating as asked if someone within Australia could call us back and he said someone would call us but waited and never happened.