Read what our customers are saying
That's it, simple and affordable!
Trusted Customer – Rated 5 out of 5
So much help to someone like me because I am not working and pretty old now. I was with AAMI, for so many many years, but when saw the comparisson between REAL and AAMI, it's a big difference. REAL INSURANCE is simple and affordable.
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Forced to use direct debit as a payment method.
Trusted Customer – Rated 1 out of 5
I was forced to use Direct Debit ONLY as a payment method. I prefer PayPal, BPay or Credit Card WITHOUT Direct Debit.
What service it was all done online.
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Trusted Customer – Rated 5 out of 5
Highly recommended to real insurance
Excellent services
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Satisfaction regarding their service.
Trusted Customer – Rated 5 out of 5
See previous comments.
We had 2 vehicles completely destroyed in garage fire recently and Real Insurance were very quick to deal with our claims. Very much appreciated service and updates from staff. Consequently we have insured our new vehicles with them.
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Trusted Customer – Rated 5 out of 5
Great customer service and support.
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Trusted Customer – Rated 4 out of 5
Because the payment was not processed, I had to call, then to be told it would be taken on the day of commencement. If I had been emailed that, I wouldn't have had the stress and then having to call and waste your staff time. Then when the payment hit my credit card, I was not even sent an email or a receipt to confirm. Again, I was worried about the policy being valid. I now know it is, but it all could have been avoided.
I'm not impressed that I was not sent/emailed a receipt for the payment.
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Fantastic!
Leah Clearwater – Rated 5 out of 5
Good value and highly competitve
Friendly and informative customer service.
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Charming
Trusted Customer – Rated 4 out of 5
Good product and fair detail
Great service, attentive to customer service, friendly and helpful
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Recommended
Trusted Customer – Rated 5 out of 5
Compares great to other insurances
Great service and well priced
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Very easy instructions to get an online quote and good...
Jennifer Wood – Rated 5 out of 5
Such an easy experience with a very customer friendly online application process
I now have 2 policies with Real Insurance - happy with the fact that they are underwritten and owned by Hollard - a very ethical company.