Read what our customers are saying
Trusted Customer – Rated 4 out of 5
I have found the on line system easy to follow ,that's why I've got 2 cars and house and contents with Real,I have recommended several people to try your service
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Very good it’s the beast
Trusted Customer – Rated 5 out of 5
Number 1 good service and aesy
Very good it’s the beast
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Quick and easy
Trusted Customer – Rated 4 out of 5
Easy to use and prompt
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**** service, high price
Trusted Customer – Rated 1 out of 5
The CSR did nt care. Online App gave me a better price.
Poor. They have less staff so I had to wait for over 15 min to speak to a person. The respondent did not care least about retaining my 5-6 years loyal insurance business when I had a cheaper quote. He told me that there is no retention team any more and he did not bother if I took my business elsewhere.
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Trusted Customer – Rated 5 out of 5
The consultant was professional, friendly and very patient with all of our questions and went through each option available to helpWe were only too happy to purchase our second policy with Real Insurance and are seriously considering transferring our 9 other policies of to Real Insurance in the very near future.
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The best insurance company in australia
Trusted Customer – Rated 5 out of 5
Best service in Australia
Friendly staff fast services and very good choice I have been make it for my family safety
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Trusted Customer – Rated 4 out of 5
the price is fair and was giving options to people buying the car insurance ie drive as you go
The online service is straight forward. I was able to have a quote and have my insurance in a few straight forward questions. The best thing is when I print out the certificate of insurance , they provide the clients with 14 days cooling off. that is very helpful and it gives the client to review and determine if the insurance he needed is being served to him.
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Cheap & competitive
Trusted Customer – Rated 5 out of 5
I did an online enquiry for full comprehension insurance with real, quote was $90 cheaper and the agreed value was $1200 more than nrma could offer and I have been with NRMA for 9 years
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Thank you for the human touch!
Trusted Customer – Rated 5 out of 5
I have changed over recently and have done this due to the service i received with dealing with my fathers funeral insurance.
My father had funeral insurance and when he passed away ,Real Insurance made this an easier time for me as the process was very fast and courteous.I was shown great service and surprised at how professional this company was with dealing with people."A real human touch!".I have and would highly recommend Real Insurance to my family and friends.I have since changed my house and car insurance over to Real because of the professional attitude i have received.Thank you
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100pc everytime
Trusted Customer – Rated 5 out of 5
Perfect everttime why would i look further
Understood what i wanted to do and did it made so easy for me