Read what our customers are saying
Jacqueline Speers – Rated 5 out of 5
Great price best around from my research
Quick , easy and very friendly customer service. Real insurance has great rates so happy I have joined
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Good
Trusted Customer – Rated 4.5 out of 5
I just thinking is very bying
I think is good
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Trusted Customer – Rated 4 out of 5
The person spoke clearly and explained things clearly and patiently. He made the process of working out my insurance needs easier.
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Trusted Customer – Rated 5 out of 5
When I spoke to them about the insurance they gave me detailed reply. Clarified all my doubts. Thank you
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Trusted Customer – Rated 5 out of 5
Easy and simple to complete business.
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Sanchit Kumar – Rated 3 out of 5
Rates are not competitive and no discounts offered
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Prompt, courteous and comprehensible.
Bakhtaver Katila – Rated 5 out of 5
Overall customer service was impressive.
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Head in the sand.
Trusted Customer – Rated 4 out of 5
Good value. Custom made policy.
My rating is not directly related to Customer Service Officers. They tried their best and I do appreciate that. My issue was with the online system setup penalizing drivers at no fault the same way as drivers at fault by 50% premium increase. I was not satisfied with explanation sent to me by email. A couple days later when I was looking for policy with other insurance companies I discovered by chance that my quote has been readjusted and the 50% premium increase disappeared. I do not understand why Real Insurance has not contacted me with the information. In took the policy because it suites me but I suppose Real lost many customers due to the system setup.
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Excellent it system
Trusted Customer – Rated 5 out of 5
Easy interaction online. I purchased a policy in no time!
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Fast friendly service
Trusted Customer – Rated 5 out of 5
good price,explained well by customer service team
great fast helpful service