Read what our customers are saying
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John – Rated 4 out of 5
The product we needed at a competitive price.
Easy to contact by phone. Well-trained and friendly staff. Competitive premiums.
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Delighted
Trusted Customer – Rated 5 out of 5
Staff are helpful, was easy to get a policy.
Kind, helpful, and easy to deal with.
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East peezie
Trusted Customer – Rated 5 out of 5
Easy and professional
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Friendly, low-pressure, and several options to...
Trusted Customer – Rated 5 out of 5
First time having a car in Australia, so insurance felt like an unknown to me. The Real team helped me understand options and pricing to find a good fit for my budget.
Friendly team took the time to review a few different options with me to ensure I got the best fit.
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Trusted Customer – Rated 5 out of 5
Very patient with me. Great service. Explained the product very well.
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Trusted insurer
Trusted Customer – Rated 5 out of 5
As compared to market and in particular those who are underwritten by auto and general, real insurance treats it’s customers with relevance and with genuine lower cost insurance.
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Trusted Customer – Rated 5 out of 5
They are the best that anyone can work with
They do the best service
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Waled Zakholy – Rated 5 out of 5
Very good customer service
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Great service.
Trusted Customer – Rated 4.5 out of 5
Thus far, it seems very good.
The woman I spoke to on the phone was very friendly and very helpful. I was able to get all the insurance sorted that I needed to.
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Competent. courteous.
Trusted Customer – Rated 5 out of 5
Great value and price. Highly recommended.
The customer service staff member was absolutely lovely and completely competent while changing details over the phone which was quite a complex task as circumstances had changed a lot. She was patient, calm, confident and organised as well as polite and courteous.