Read what our customers are saying
Trusted Customer – Rated 4 out of 5
Yes I would recommend "Real"
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Mark Mckinnon – Rated 4 out of 5
Good website
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Direct debit farse/scam
Trusted Customer – Rated 1 out of 5
See above comments still not happy
R/I took out a direct debit from my credit card after I cancelled the policy then I was told they couldn’t reimburse me because the credit card had expired but they took $842 out of an expired card. I had to wait 5 days to get my money back after a week still no money l rang and was told they tried to reimburse me but couldn’t because they didn’t have the correct expirey date I will have to wait another week to get my money back. NOT HAPPY JAN.
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Excellent service by realinsurance
Trusted Customer – Rated 5 out of 5
excellent
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Trusted Customer – Rated 4.5 out of 5
Service quality and product
The service quality was high, staff were responsive and understood market position
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Excellant service
John Aloizos – Rated 4 out of 5
service vg customer treated with respect.
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Grt sercice and rates
Trusted Customer – Rated 5 out of 5
Cheaper Lot of options to choose from Want to be loyal to real insurance for great service in the past. Pay as you drive is great option.
I was given options to save money. He served us well. He was polite and patient which made us think on various options. The price was competative.
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Efficient and helpful responses
Trusted Customer – Rated 5 out of 5
I like that Real takes kilometres driven into account in calculating their premiums
Telephone service is excellent and very efficient action after hail damage early in 2019
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Trusted Customer – Rated 5 out of 5
Incredibly helpful staff - David (12 July) and Sam (13 July) were excellent.
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Great
Trusted Customer – Rated 5 out of 5
Very easy to deal with. Have both our cars insured with Real