Read what our customers are saying
Satisfied
Trusted Customer – Rated 5 out of 5
Very pleasing to be able to tailor the policy to our requirements
A policy that can bee widely adapted according to our requirements, with a very competitive price. Efficient and courteous telephonist (Emily). Unlike many other providers, no big price hike after the first year.
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Trusted Customer – Rated 4 out of 5
Good value for money (incl staff discount)
Efficient and to the point.
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Trusted Customer – Rated 4.5 out of 5
Haven't had to claim yet but seems good.
Straight forward.
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Trusted Customer – Rated 5 out of 5
Very good insurance and I like it
Very good insurance
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Blatant profiteering from customers
Trusted Customer – Rated 1 out of 5
After my experience I will go elsewhere and advise other people to do the same. Any company that thinks it is perfectly fine to have the monies for 2 complete policies whilst one is cancelled doesn’t deserve to have anyone’s business.
They can improve by promptly refunding monies that can be done anywhere immediately but currently I have been out of pocket for nearly a month. Considering they had the details to debit a new policy immediately but could not use that same card to refund is disgusting and then after I chased it up they told me it had been processed but the card was expired and they need a new expiry which they had and it would take another 10 working days on top of what I had already waited. At no time did they contact me to explain the problem.
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Fantastic!
Leah Clearwater – Rated 5 out of 5
Good value and highly competitve
Friendly and informative customer service.
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Trusted Customer – Rated 5 out of 5
Customer service was so great!
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Trusted Customer – Rated 4 out of 5
Friendly customer service
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Ridiculous service times! gone down hill since changed...
Trusted Customer – Rated 1 out of 5
Disappointed in the amount of time taken to settle the claim.
My 75 year old mother has been waiting 5 weeks for a settlement letter following her car being deemed a total loss. It took 4 weeks to receive the payout and we STILL don't have the settlement letter which is required by the RMS. Ridiculous!
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Trusted Customer – Rated 4 out of 5
Good price and service. Will definitely refer some friends if know
Caring customer service