Read what our customers are saying
Could be better
Trusted Customer – Rated 3.5 out of 5
Would like to have been offered or have available the option to retain vehicle if written off.
The 1st response from female operator was useless, spelt my name and email address incorrectly after repeating details. Had to call back next day to ask where my paperwork was. The 2nd response the next day from male operator was extremely helpful and adjusted all errors.
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Trusted Customer – Rated 5 out of 5
purchase is that what I wantrd
The service is excellent
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Very professional and quick service.
Trusted Customer – Rated 5 out of 5
Good price, prompt service.
Very prompt service and prompt refund. Thanks a lot.
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Competent. courteous.
Trusted Customer – Rated 5 out of 5
Great value and price. Highly recommended.
The customer service staff member was absolutely lovely and completely competent while changing details over the phone which was quite a complex task as circumstances had changed a lot. She was patient, calm, confident and organised as well as polite and courteous.
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Trusted Customer – Rated 4 out of 5
Good service & i will recommend to friends
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Trusted Customer – Rated 5 out of 5
Good customer service
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Great and fast
Trusted Customer – Rated 5 out of 5
your premium is very high
great and fast
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Trusted Customer – Rated 4.5 out of 5
Compared to my previous insurance premium, Real insurance provides a more competitive rate.
Very helpful and efficient in handling the queries and updates. Thank you.
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Great value
Trusted Customer – Rated 5 out of 5
Excellent value will use again.
Easy to set up excellent value. Took out 2 policies.
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Customer service winner
Trusted Customer – Rated 5 out of 5
Kelly, who assisted me, was friendly, helpful, knowledgeable and patient. GREAT customer service.