Read what our customers are saying
Value for money. fantastic options.
Trusted Customer – Rated 5 out of 5
Nice and easy online process.
Nice and easy online signup process. Good product, everything I wanted in my new policy. Great price, very competitive.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Again comes down to value for money.
Value for money. Staff member extremely helpful and never had any issues in the past.
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
Only problem is couldn't get pay as you drive for both cars?? & premiums went up too much for the year I think...
Friendly Reliable Quality Service!
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
I didn't compare it with any other insurer providing pay as you drive, but I was happy with the premium.
Simple and easy process to obtain car insurance online. Pay as you drive option not available with previous insurer, and the premium was very reasonable.
Product Rating
Service Rating
Awesome
Trusted Customer – Rated 5 out of 5
Best customer service from David, quick pick up of call didn't have to wait an hour To talk to someone, great advice and had a good laugh
Product Rating
Service Rating
No issues
Trusted Customer – Rated 4 out of 5
Good value for money so no issue
At the moment I don't have any issues as I have just taken out the policy
Product Rating
Service Rating
Lacking communication
Trusted Customer – Rated 3 out of 5
Please ring me But if an annual policy of $992 is due in June We buy a new car in march and policy is $1300 Then 2 weeks later $1100 is taking from account But no emails showing why and the difference
Changing a policy due to buying new car Firstly i was not informed of the difference in prices and what i would be paying
Product Rating
Service Rating
Repeat insurer!
Trusted Customer – Rated 5 out of 5
I now have both my vehicles comprehensively insured with Real Insurance. It is not the 'cheapest' cover available but I'm content with the terms & conditions of the Policy. I would (& do) recommend Real Insurance to family & friends.
Product Rating
Service Rating
Not happy
Trusted Customer – Rated 2.5 out of 5
happy with the car besides been driving for 9 months uninsured when thought I was
I had my policies cancelled for some reason besides one Tried to resolve issue with house policy but didn't want to know about it Had to go and fine another resolution with another company
Product Rating
Service Rating
Initial customer experience was great. however, there...
Trusted Customer – Rated 3 out of 5
Initial customer experience was great. However, there was a spelling error in my surname on the documentation I received via email and I asked for this to be corrected. However somehow this led to my email address being changed to the wrong spelling (it was correct to begin with) and I've been receiving mail instead of email since, even after it was changed back to the correct spelling again. I updated the odometer reading the day prior to the policy starting and advised the financing had now been paid out, this then led to 2 more policy docs being mailed to me and both still didn't contain the most up to date details. Not the best start after the first call & policy arrangement went so well.