Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I was happy with them I have been with them before
I can't talk bad about them I was talket to in a nice way
Product Rating
Service Rating
Explained policy clearly and didn't mind me asking...
Trusted Customer – Rated 4.5 out of 5
It was the best policy I saw so far. Wish I could have aimed for a larger amount but I am on a pension.
Explained policy clearly and didn't mind me asking questions. Appreciated your patience.
Product Rating
Service Rating
New purchase safely.
Trusted Customer – Rated 5 out of 5
all was explained very thourough and clearly so we are well informed of our rights and contract.
a pleasure to deal with,very polite gentleman ,explained all to us ,nothing left out, thanks,
Product Rating
Service Rating
I spoke to merna..she was polite had a great knowledge...
Trusted Customer – Rated 4.5 out of 5
I spoke to Merna..she was polite had a great knowledge about Funeral Insurance and could answer my questions...helpful and very happy with customer service. I am impressed when ringing no buttons to press before l spoke to a human thank you
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
It's very good and affordable thank you
Very helpful and polite
Product Rating
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Customer service lady was awesome
Product Rating
Service Rating
Very helpful explained very clearly they followed up...
Trusted Customer – Rated 5 out of 5
Yes. Very helpful & explained every thing. Followed up when they said they would.
Product Rating
Service Rating
Staff were able to offer me a new and better plan with...
Trusted Customer – Rated 4.5 out of 5
I am relieved to now have the benefits of this new policy (premiums never go up), and appreciate having the waiting periods waived after being with Real since 2010.
Staff were able to offer me a new and better plan with Real, rather than me leaving to sign up with another insurance company.
Product Rating
Service Rating
Easy to deal with
Trusted Customer – Rated 5 out of 5
Easy to apply. Person I spoke to was only to helpful.
Was easy and simple to apply.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
yes I would buy from them again, the young guy I got served by was most helpful & funny, made my day, please promote him as he deserves being promoted, and most of all, he was reassuring.