Read what our customers are saying
Ice officer was friendly and very informative.
Trusted Customer – Rated 5 out of 5
The customer service officer was very friendly and informative. She didn't apply any pressure and let me ask questions at which time she gave me an acceptable response.
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Professional service
Trusted Customer – Rated 5 out of 5
Great service Everything was explained to me in detail to what l asked questions about Totally recommend Real R Real insurance Thank you
Great service from the two people that l spoke with They were both very professional and l was treated with respect and kindness
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Trusted Customer – Rated 5 out of 5
Refer previously for my opinion
I would highly recommend real insurance to anyone! You have so many great benefits with your insurance - you truly are a customer service based company.
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I felt better when the call ended than i did when i...
Trusted Customer – Rated 5 out of 5
Better than insurance line
I felt better when the call ended than I did when I rang.thank you for your time and compasion
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The operator was very friendly and informative. he...
Trusted Customer – Rated 5 out of 5
The main reason I chose real Home and Contents insurance was because it also included a Funeral Expenses element in the cover, which I didn't find with any other company. This was important to us because we are seniors.
The operator was very friendly and informative. He answered all our queries clearly and concisely. He made is a very easy and stress free process for us
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Very fast call back had only just submitted form and...
Trusted Customer – Rated 4 out of 5
Not so sure about policy. Seems that I was contacted too fast and very keen to sell. Maybe company has problems and needs clients
Very fast call back had only just submitted form and phone rang. Very pushy
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
A good policy.
The girl was very helpful and explained everything to me.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
LOVE THE NEW POLICY TO GET BACK ALL YOU PAY..
VERY GOOD SERVICE THE GIRL WAS SO HELPFUL.
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Would have preferred though not to have processed it...
Trusted Customer – Rated 5 out of 5
Would have preferred though not to have processed it before I was sure that I could afford it. It would have decreased the amount of inconvenience on both sides, on cancellation.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I think it is a great service
I think that the company is a good thing.