Read what our customers are saying
Great service, very competitive prices
Trusted Customer – Rated 5 out of 5
It was really great, the consultant helping me on the phone was very patient and helpful
Service Rating
Heinrich Rautenbach – Rated 5 out of 5
Friendly and efficient service.
Service Rating
The last few days a call centre supposedly for real...
Trusted Customer – Rated 5 out of 5
The last few days a call centre supposedly for real insurance is bombarding me with calls! Why???? I am already a customer and I told them!!; so stop ringing!!!
Service Rating
Trusted Customer – Rated 5 out of 5
good and yes
Service Rating
Sales person was very pushy took card details and sold...
Trusted Customer – Rated 2 out of 5
Sales person was very pushy took card details and sold me a policy when all i was asking for was a quote. Now i need to cancel the policy, one I'm not sure i even wanted or will benefit form.. Can't get details till they have card info, then will send out paper/email copy to view, by then you've purchased it. Pushy way to sell !! Didn't like it won't request quote or product info from Real Insurance again.
Service Rating
Trusted Customer – Rated 4 out of 5
Very good thank you.
Service Rating
Fantastic customer journey/ experience
Kunal Nerlekar – Rated 5 out of 5
I spoke with a lady I think her name was Melisa 53 years old and an absolute wealth of information. She is a superstar! Love her work and her ability to engage. For a first time customer in income protection, she gave me all the tlc I needed. Fantastic customer experience. She is an asset!
Service Rating
Jodie Collins – Rated 1.5 out of 5
The sales person was really good it was only when I rang back to cancel it I was very disapppinted to start with they switched me over to that department, was hold for a little while then they said they will call me back 5- 10 mins 40 mins later I had to call them again then got a very rude lady who wouldn’t take no as a answer. I was going to wait a couple of months and purchase the income protection but not now lost me as a customer
Service Rating
From filling in an on line enquiry, from which i...
Trusted Customer – Rated 4 out of 5
From filling in an on line enquiry, from which I expected I would receive an online premium quote, to receiving an immediate phone call was a little full on.
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Good