Read what our customers are saying
Great experience
Trusted Customer – Rated 5 out of 5
Rep was very informative and had all questions answered without hesitation
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Trusted Customer – Rated 4.5 out of 5
quick and streamlined all done within 15 minutes
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Trusted Customer – Rated 5 out of 5
Awesome customer service. The person that I spoke to was very thorough and patient. Couldn't have asked for better.
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We called for a quote, were told if we didn't want to...
Trusted Customer – Rated 1 out of 5
We called for a quote, were told if we didn't want to proceed you just have to call and advise, my dad has spent 1 week trying to cancel and now was told he has to sign paper work and fax it it to do so, we do not have a fax, real insurance have just made unnecessary work for us, i have 2 friends and have advised them not to bother even getting a quote its to much work, not mention the best price was not provided right away as when my dad spoke to them advising he will not be using the policy they tried to provide a better price at that point!
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
ok
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Good value
Trusted Customer – Rated 4.5 out of 5
The service was friendly and helpful.
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Trusted Customer – Rated 4.5 out of 5
joel who we were talking too was really help full
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Trusted Customer – Rated 5 out of 5
Riccardo was patient & explained everything in plain form for me too understand. He was polite, understanding & made me feel I could ask the dumbest questions without making me feel like an Idiot. I would recommend to any of my friends - To do “one thing” call Real Insurance
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Trusted Customer – Rated 4 out of 5
For a start had someone who understood and spoke Australian. Very pleasant in explaining the product. The down side is the misleading info re the wait period. It says 30 days and 90 days, it should say 60 days and 120 days as this is the actual wait period before you receive any benefit.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
Offered other services that might be more practical.