Read what our customers are saying
They never take no for an answer. if i actually wanted...
Trusted Customer – Rated 1.5 out of 5
They never take no for an answer. If I actually wanted insurance cover I would call. Nothing worse than trying to work and concentrate and someone will not take no for an answer.
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Spoke to an amazingly friendly woman who knew her job...
Trusted Customer – Rated 5 out of 5
Spoke to an amazingly friendly woman who knew her job very well. Did not want the conversation to end thank you
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Extremely helpful
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Good service when asked to call back did. but when...
Trusted Customer – Rated 4 out of 5
Good service when asked to call back did. But when ringing would be nice to ask if have time to talk now and when doing questions coule tell you how long will take.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Easy to understand
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Trusted Customer – Rated 1 out of 5
Poor service
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Trusted Customer – Rated 5 out of 5
I spoke to Andrew who was fabulous! He was very patient with me, answered all my questions, called me back at the time I requested and went out of his way with extra phone calls to make sure my husband was involved and informed too. He made the whole process seamless and stress free. Thank you Andrew. You are a credit to Real Insurance.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great customer service from joeshep on the phone
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
He was very good communicator
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
excellent!