Read what our customers are saying
I only wanted a quote but instead got pressured into...
Trusted Customer – Rated 1 out of 5
I only wanted a quote but instead got pressured into signing up.
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Jake
Trusted Customer – Rated 5 out of 5
Patient, explained everything, took the time, called back as promised.
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Customer service was like a semi-trained robot. it...
Trusted Customer – Rated 2 out of 5
Customer service was like a semi-trained robot. It surely must be hard to be selling insurance in today's economic climate. I knew what i wanted but it took sooo long to get a policy that i asked for - i can offer you this, what about that etc etc ? Had to ask many times to get to the amount that i can afford.
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Professional, speedy and understandable service.
Trusted Customer – Rated 4.5 out of 5
Easy to understand, professional conduct, quick but precise service and sure to let you know they were available for any queries that might arise in the future. The experience was positive, enjoyable and reasuring.
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Helpful staff
Trusted Customer – Rated 4.5 out of 5
Pleasant helpful staff explained everything well
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Firstly did not call at agreed time instead called an...
Trusted Customer – Rated 3 out of 5
Firstly did not call at agreed time instead called an hour later. Secondly could not explain why the actual premium was $100 more than quote when there was no reason this should have happened & the rep was not interested in trying to help just wanted to make the sale
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Good service when asked to call back did. but when...
Trusted Customer – Rated 4 out of 5
Good service when asked to call back did. But when ringing would be nice to ask if have time to talk now and when doing questions coule tell you how long will take.
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Trusted Customer – Rated 5 out of 5
Friendly and efficient service.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Lovely lady , explained it very well.
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I had kyle ring me instantly and he was clear and...
Trusted Customer – Rated 4.5 out of 5
He was helpful and direct which made it semmless and understandable.