Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The agent was very helpful and knows what he was talking about.
Service Rating
Friendly fast service and great communication
Trusted Customer – Rated 5 out of 5
Easy to understand and most importantly I was able to be understood as sometimes you ask questions and they don't know what your asking from other companies. Friendly fast service
Service Rating
Great experience
Doug Benjamin – Rated 5 out of 5
Rep was very informative and had all questions answered without hesitation
Service Rating
I have applied for insurance and yet to hear back...
Trusted Customer – Rated 2 out of 5
I have applied for insurance and yet to hear back after being promised a return phone call the same day. This still hasnt happened.
Service Rating
Jodie Collins – Rated 1.5 out of 5
The sales person was really good it was only when I rang back to cancel it I was very disapppinted to start with they switched me over to that department, was hold for a little while then they said they will call me back 5- 10 mins 40 mins later I had to call them again then got a very rude lady who wouldn’t take no as a answer. I was going to wait a couple of months and purchase the income protection but not now lost me as a customer
Service Rating
Cheaper than everyone else
Trusted Customer – Rated 5 out of 5
Cheaper than everyone else
Service Rating
The last few days a call centre supposedly for real...
Trusted Customer – Rated 5 out of 5
The last few days a call centre supposedly for real insurance is bombarding me with calls! Why???? I am already a customer and I told them!!; so stop ringing!!!
Service Rating
Fantastic customer journey/ experience
Kunal Nerlekar – Rated 5 out of 5
I spoke with a lady I think her name was Melisa 53 years old and an absolute wealth of information. She is a superstar! Love her work and her ability to engage. For a first time customer in income protection, she gave me all the tlc I needed. Fantastic customer experience. She is an asset!
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
explained well enough
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Always friendly and helpful.