Read what our customers are saying
Customer service is good.
Trusted Customer – Rated 4 out of 5
customer service is good.
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Quick and easy
Trusted Customer – Rated 5 out of 5
The guy was helpful and realised i wasnt successful for the first cover i applied for but straight away offered me another cover which i was satisfied with.Goes to show he was well trained and Real insurance has a cover for everybody 👍
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Sales person was very pushy took card details and sold...
Trusted Customer – Rated 2 out of 5
Sales person was very pushy took card details and sold me a policy when all i was asking for was a quote. Now i need to cancel the policy, one I'm not sure i even wanted or will benefit form.. Can't get details till they have card info, then will send out paper/email copy to view, by then you've purchased it. Pushy way to sell !! Didn't like it won't request quote or product info from Real Insurance again.
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I only wanted a quote but instead got pressured into...
Trusted Customer – Rated 1 out of 5
I only wanted a quote but instead got pressured into signing up.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great customer service from joeshep on the phone
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Trusted Customer – Rated 4 out of 5
Not pushy in selling the insurance yet very direct in approach of offering. Little care tone would have gotten 5*
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Fantastic customer journey/ experience
Trusted Customer – Rated 5 out of 5
I spoke with a lady I think her name was Melisa 53 years old and an absolute wealth of information. She is a superstar! Love her work and her ability to engage. For a first time customer in income protection, she gave me all the tlc I needed. Fantastic customer experience. She is an asset!
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Thanks
Trusted Customer – Rated 4.5 out of 5
Thanks for real insurance to help me and my families to cover our fees
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Trusted Customer – Rated 5 out of 5
Salesman spoke very well
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
explained well enough