Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
All good, nice work
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Helpful and friendly service. All my queries were answered with
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
excellent
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Service was very friendly
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Trusted Customer – Rated 2 out of 5
Forced to sign up before you can get full quote
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Trusted Customer – Rated 4 out of 5
Friendly and helpful
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The agent on customer service very polite, courteous ,...
Trusted Customer – Rated 4.5 out of 5
The agent on customer service very polite, courteous , answered all my questions , very easy to hear and understand what he was saying
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No one there was able to help
Trusted Customer – Rated 1 out of 5
I whish there is a MINUS star to give waisted more than 6 hours with you for nothing
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Very disappointing experience, poor quality and...
Trusted Customer – Rated 1.5 out of 5
I rang up to ask a simple question about whether Real Income Protection Insurance would cover amateur BMX racing and I had to waste about 30 minutes of my time going through the whole application process to then find out about 6 hours later that it would be an exclusion on the policy. Surely a customer should be able to get a pre-assessment for participating in a particular sport or pastime without having to actually apply for a policy first and answer all the health related questions as well. After doing comparisons with other insurers I also found Real Income Protection insurance to be overpriced and not provide as many features and benefits as most other insurers on the market.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great service and patient sales rep. Enthusiastic and a understanding of the client's dynamic lifestyle.