Read what our customers are saying
Customer service is good.
Trusted Customer – Rated 4 out of 5
customer service is good.
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Excellent service
Trusted Customer – Rated 5 out of 5
Excellent service
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Trusted Customer – Rated 5 out of 5
Salesman spoke very well
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very happy of what I got
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The customer service was amazing, i didn't know much...
Trusted Customer – Rated 5 out of 5
The customer service was amazing, I didn't know much about what I was going into and I felt really comfortable talking it through and well informed by the end of the chat. I would highly recommend this service based on my experience, the girl I talked to made it so comfortable for me and I am normally a little hesitant to have phone conversations with people especially where money is involved in the conversation. I did not feel pressured into paying for anything I didn't want, so Thankyou!
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great customer service from joeshep on the phone
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I think it is a excellent service to receive.
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Very thorough and made sure we were well informed. we...
Trusted Customer – Rated 4.5 out of 5
Very thorough and made sure we were well informed. We have had difficulty getting insurance for my fiancé due to his sleep apnoea and although we couldn't get as much cover, they were still able to assist us at getting some cover. Was also patient when arranging a time where both my fiancé and I were both available. Very much appreciated.
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Trusted Customer – Rated 5 out of 5
I spoke to Andrew who was fabulous! He was very patient with me, answered all my questions, called me back at the time I requested and went out of his way with extra phone calls to make sure my husband was involved and informed too. He made the whole process seamless and stress free. Thank you Andrew. You are a credit to Real Insurance.
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Great customer service. very easy and quick to buy....
Trusted Customer – Rated 5 out of 5
Great customer service. Very easy and quick to buy. The policy was explained very well over the phone. I was initially called to buy life insurance but because I am single and have no dependant, it was explained to me that I would benefit more from income protection or bill cover. Both insurances were explained to me and I chose the bill cover based on my needs.