Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
They were very helpful in explaining the cover
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Efficient, and the guy I spoke to (Brady) was very helpful.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Very helpful
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Was quick and easy
Service Rating
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Service was excellent and Brady rang back when he said he would
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Disapointing pressure tactics
Trusted Customer – Rated 3 out of 5
I don't like the method used where I was given a quote and then the consultant 'just signed me up and nominated a date'. I felt bamboozled and said yes. I am still not sure if this insurance is right for me, I was intending to shop around however was told that I was signing up on the spot when I was clear I was asking for a quote. That individual consultant did a good job, I have other insurance through Real and the same thing happened in the last call too.
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From filling in an on line enquiry, from which i...
Trusted Customer – Rated 4 out of 5
From filling in an on line enquiry, from which I expected I would receive an online premium quote, to receiving an immediate phone call was a little full on.
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Jodie Collins – Rated 1.5 out of 5
The sales person was really good it was only when I rang back to cancel it I was very disapppinted to start with they switched me over to that department, was hold for a little while then they said they will call me back 5- 10 mins 40 mins later I had to call them again then got a very rude lady who wouldn’t take no as a answer. I was going to wait a couple of months and purchase the income protection but not now lost me as a customer
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Thelma Butler – Rated 5 out of 5
Excellent 5 Stars
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
explained well enough