Read what our customers are saying
I cancelled the policy before the phone conversation...
Trusted Customer – Rated 1 out of 5
Very miss lead by the sale rep who informed me that I could make two monthly payments, but the conversation we had was that the figures offer were per month
I cancelled the policy before the phone conversation ended, yet I am still being bombarded with notifications of joining Real, and I am still unsure if money will be removed from my bank account
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
great but it would be good to have the disablement included in the death policy not separate cover. But otherwise very happy.
efficient and knowledgable
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
The service was excellent and very prompt. No sooner had I send the request for a quote my mobile rang.
Very prompt and very well explained
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Ok to start with
Trusted Customer – Rated 3 out of 5
Twice RE tried to push me for a higher level of insurance that I asked for... not into pushing Willing to discuss this more, but with someone more professional thanks.
ok to start with
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Call back request was immediate and trish was lovely...
Trusted Customer – Rated 5 out of 5
Call back request was immediate and Trish was lovely to deal with. Very happy with the service and would highly recommend.
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Very helpful
Very helpful
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The girl who spoke to me couldn't here me properly...
Trusted Customer – Rated 2 out of 5
The girl who spoke to me couldn't here me properly because of all the noise on her end so it was frustrating for me to have to keep repeating myself.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Excellent service today from Kirk who listened and assisted me with life insurance.
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I was most impressed by the promptness and...
Trusted Customer – Rated 5 out of 5
Very affordable and comprehensive coverage for life insurance-and the additional extras (ie gift voucher, percentage rebate after 12 months) were a most pleasant surprise :)
I was most impressed by the promptness and completeness of the customer service from Jason on Tuesday, 27 September. He was polite, informative and fitted in with needing to call me back twice around my own work schedule. It was a pleasure to have dealt with Jason :)
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Great
Great