Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
I like the fact that Real life insurance does not lapse
very helpful, and friendly , informative,,, that is just what every clients needs
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Gave me exactly want I want at reasonable cost
Consultant was friendly and knew what they were talking about.
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I am not sure if this is requesting feedback about the...
Trusted Customer – Rated 4.5 out of 5
I would have liked to have had the option to have a little less cover and pay a slightly smaller amount per month. I don't think i'm worth 100K :P lol
I am not sure if this is requesting feedback about the life insurance experience or the car insurance one- So I am answering based on my experience with the life insurance representative. I found the customer service rep to be excellent. He even tolerated my quirky sense of humour. (You kind of need a sense of humour to be handling the intimate medical details of perfect strangers really- just as you need one to be telling a perfect stranger about the likes of bowel and reproductive systems and so on. LOL )
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Customer service was very poor. it was clear that the...
Trusted Customer – Rated 3 out of 5
I like the policy, this is the only reason for purchase
customer service was very poor. It was clear that the consultant was either bored, hated his job or something. I understand that in such an industry there are a lot of regulations about what is needed to be said and what answers are required from the client but you can still be nice and friendly while doing this. If I didn't need the cover I would have gone somewhere else just out of principle even if the policy was dearer, and I may still look elsewhere
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Very good
Trusted Customer – Rated 5 out of 5
I would like to said that it is a very good idea for all family to have less stress after they loss they love ones thank you .
Very good
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Sam answered all my questions without hesitation. he...
Trusted Customer – Rated 5 out of 5
This policy is what I've been looking for. Explained in laymans terms and easy to understand.
Sam answered all my questions without hesitation. He spoke clearly, was very polite and patient.
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
JUST WHAT I NEEDED.
VERY WELL PRESENTED OVER PHONE - AS IF TALKING ACROSS THE TABLE.
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
I was pleased with the imformation supplied by your staff
The service was good and informing
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Seem pretty good compared to others
The person I spoke to was very friendly & explained the policy very well