Read what our customers are saying
Trusted Customer – Rated 3 out of 5
Standard in comparison to same products with other companies.
The phone representative had great customer service skills, establishing a good rapport throughout the call. However, the number of attempts to contact me during the day to complete my enquiry. seemed rather excessive - a maximum number of attempts should be established per day eg:; 3-4 others try the next day.
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Trusted Customer – Rated 4 out of 5
Was good
Was good
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
I think the policy will cover my needs
Both Olga -travel insurance and Shavorn -life insurance were fantastic to deal with
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Sophie was excellent to talk too and very clear with...
Anja Algra – Rated 5 out of 5
excactly what i wanted no ******** in selling me anything else
great infom easy to deal with good products no pressure
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
Compares well with my current cover
Simple and fast service
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
Again.. suited my needs
Very we'll
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Good answered questions
Trusted Customer – Rated 5 out of 5
Good
Good answered questions
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My service feedback with real insurance
Trusted Customer – Rated 5 out of 5
There good policys
It was a good experience
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Felt pressured to purchase the insurance as the female...
Trusted Customer – Rated 4 out of 5
Felt pressured to purchase the insurance as the female speaking to me complained that she had spent so much time on the phone explaining and asking questions. My partner didn't want me to get insurance as we can't afford it at the minute as we have 5 children and one income explained this and only purchased as I felt the next lady who I tried explaining to that I couldn't afford it again pressured me to purchase so agreed to get her off the phone. Only called back in the hope it would be cancelled. I will look around for other insurance policies at a later date and cancel this policy. Please don't call to speak to me in regards to my feedback as I am not interested I felt like a meal ticket more than a customer...
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My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5