Read what our customers are saying
Trusted Customer – Rated 4 out of 5
relatively well priced on this plan
very patient
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Trusted Customer – Rated 4.5 out of 5
I was offered what I was looking for and there many options.
Excellent customer service. Team member was friendly and explicitly explained terms.
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Sadly disappointed by the way you project your service.
Trusted Customer – Rated 2.5 out of 5
No better than any other supplier, and certainly no cheaper than my existing insurance.
They should be more honest in the way their advertising projects the service. Advertisements suggest that a quote can be obtained quickly via the website. This is not true - all that happens is a referral for a later phone call. Then, the phone call comes through at a possibly very inconvenient time, (in my case during work hours) and is prefaced with 'this will only take a few minutes' - which is totally incorrect and very misleading. I was on the phone for a very long time, incurring the wrath of my supervisor. The whole process only served to turn me away from Real insurance and their methods. There is no reason why your website cannot give a non-binding estimate of the cost of the insurance, to determine initial interest, which can then be followed up with the phone call. Additionally the caller should state that the call could last 20 minutes or longer. Don't forget my job is as important (some would say more so) than yours, and I am not in a position to deal with long-winded cold calls. Better to arrange a suitable time.
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Good service with good advise
Trusted Customer – Rated 4.5 out of 5
Good price service and advise
Good service, friendly understanding and helpfull
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Trusted Customer – Rated 5 out of 5
just great great and easy well done
sam the lovely young man that i spoke to was very well mannered and a great person thankyou sam
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Great customer service
Trusted Customer – Rated 4 out of 5
good value product that suits me
Really quick response and the person walked me through the whole process of getting life insurance. Was more expensive than other quotes, but the process was simple. It was also nice talking to someone you could understand.
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Trying to get life insurance cover
Trusted Customer – Rated 2 out of 5
Well concidering the team that makes the decision declined because i have a medical condition. I dont like the fact you guys just dont carw about people if someones got a medical condition maybe a good thing to do is help them get life insurance as hnoestly people with conditions or disabilities could use that peace of mind! Pathetic
Nothing great nothing bad
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Trusted Customer – Rated 5 out of 5
Awesome
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Trusted Customer – Rated 5 out of 5
great customer service
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Fluent information
Trusted Customer – Rated 4.5 out of 5
Would have benefitted from higher coverage
Good upfront information