Read what our customers are saying
My service feedback with real insurance
Trusted Customer – Rated 4.5 out of 5
It is competitive rates and seems to be good benefits
Ruby on the phone was excellent and very professional yet friendly.
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Trusted Customer – Rated 5 out of 5
The operator I dealt with in terms of setting up my policy with REAL, Zainul, was fantastic! He was polite, helpful & understanding when I didn’t understand certain things. Thanks Zainul for helping make this much easier for me!
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Trusted Customer – Rated 5 out of 5
We were paying over $1300 for premium and never had it explained correctly and we are happy with Real.
Once we requested a quote, we got a call within the hour. Excellent prompt service and explained everything so well. Really had a great experience.
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Good service
Trusted Customer – Rated 4 out of 5
Good service
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Trusted Customer – Rated 5 out of 5
Convenient to apply and within reasonable price.
Customer service is friendly, patience.
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Friendly service
Trusted Customer – Rated 3.5 out of 5
New policy taken out too early to tell
Friendly service good product knowledge
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My service feedback with real insurance
Trusted Customer – Rated 4 out of 5
So far it was ok
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All the people i spoke to were lovely, the only thing...
Trusted Customer – Rated 4 out of 5
It was not the right fit for me.
All the people I spoke to were lovely, the only thing I didn't like was when I tried to cancel the policy as I found it's not right for me. The lady was a. It to pushy for my liking. This does make me think twice with going with your company for any other policies. When I make a choice it should be listened to And not pushed over and over again.
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Great product knowledge. excellent customer service.
Trusted Customer – Rated 5 out of 5
Both operators gave quality service. I was called back at precisely the time I was told. My questions were answered.
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I cancelled the policy before the phone conversation...
Trusted Customer – Rated 1 out of 5
Very miss lead by the sale rep who informed me that I could make two monthly payments, but the conversation we had was that the figures offer were per month
I cancelled the policy before the phone conversation ended, yet I am still being bombarded with notifications of joining Real, and I am still unsure if money will be removed from my bank account