Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 5 out of 5
sounds great, just what i asked for
friendly, easy to understand, explained everything well. offered great after sales service if i wanted more information or didn't understand something just get back in touch
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Trusted Customer – Rated 5 out of 5
excellent service and great product understanding
Truly excellent, spoke very clear and answered all my questions and had a excellent understanding of the products I was requesting
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Trusted Customer – Rated 4 out of 5
Good in selling, but I was expecting a call back to reduce my cover. So far no call, even though I was promised a call back in an hour (yesterday).
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Trusted Customer – Rated 5 out of 5
so easy
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Trusted Customer – Rated 4.5 out of 5
There information on the policy
INFORMATION
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Trusted Customer – Rated 5 out of 5
all completed very professionally without any problems
very professional and answered all my questions and was able to update my insurance very quickly without any problems
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Trusted Customer – Rated 4.5 out of 5
Fair price compared to others
Excellent customer service
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The sales team that dealt with my enquiry was very...
Trusted Customer – Rated 5 out of 5
Purchase handled well and informative
Your Sales Team were very professional and thorough.
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Absolutely average if not worse
Trusted Customer – Rated 2 out of 5
See previous comment re time spent and miss information. .
It took 23min for the first call.. then I was assured the update call would only take a few minutes. The update call the next day took over 30min... I am still cranky about it
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A human and helpful
Trusted Customer – Rated 4.5 out of 5
Delighted with the Customer Service, would have been good if having 2 other cars already insured with them might have made a difference in the 3rd car being insured. Plus would like to maybe use for other insurance areas, but doesn’t affect cost no matter how many things you have insured with them.
Customer Service was great. Dealt with 3 different people, the initial set up of car insurance and then some extra enquiries after. Didn’t go to plan what was requested, but the super nice lady was all over it and sorted the urgent matter straight away.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.