Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
Authentic reviews powered by 
Read what our customers are saying
Trusted Customer – Rated 4.5 out of 5
im happy with what I cover I chose
the level of customer service was fantastic
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
In comparison to the rest of the market real insurance was very well positioned
Operator was very pleasant
Product Rating
Service Rating
Trusted Customer – Rated 4 out of 5
Good price and a good product
Easy to set up and really friendly staff
Product Rating
Service Rating
Quick and easy access and information
Trusted Customer – Rated 5 out of 5
Easy access to website and information required and if you do call for assistance you do not wait too long for a customer representative to answer call to assist.
Product Rating
Service Rating
Trusted Customer – Rated 2.5 out of 5
Better deal than my public liability could offer
Painful. Way too much time taken to sort out the deal. Tradespeople normally are using their hands and recieving calls during working hours is a loss of income. Jamie was informed to phone around 5 pm.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
It was made so much easier than I expected and the anxiety and fear was eliminated with reassurance and compassion to my situation.
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
Its what i Required, not what they wanted to sell me
They were attentive to my requirements without pushing unnecessary policies.
Product Rating
Service Rating
Great customer service
Trusted Customer – Rated 4.5 out of 5
Was a little disappointed that my husband didn’t get approved but either then that it was great 👍🏼
Fast, friendly and easy
Product Rating
Service Rating
Trusted Customer – Rated 4.5 out of 5
I am concerned at the moment that l can afford this amount I am on a pension my sister has brought me a trip to china with her and I am supporting my daughter who is a single mum with my 2 beautiful granddaughters but at the end of October when I get back from china.
I can't remember her name but she was very professional confidential and polite
Product Rating
Service Rating
Trusted Customer – Rated 5 out of 5
The customer service person was full of information
The customer service person was full of information
Product Rating
Service Rating
- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.