Real Insurance Reviews

92% of our customers are pleased with our products and services out of 5918 customer reviews.

Rated 4.6/5 from 5918 Reviews

Authentic reviews powered by Feefo

0% 5918 REVIEWS 92%

Rated 4.6/5 from 5918 Reviews

Service Reviews Product Reviews

Read what our customers are saying

Trusted Customer – Rated 4.5 out of 5

Because i had more than everything explained to me which helped me greatly and led me to choose this policy for now and looking to maybe change some things in the near future.

Sure, from the beginning when i answered the call i was made to feel welcome by one of your friendly staff members who happily explained everything from start to finish and made the whole thought process about insurance easy and effortless which is why as you would have noticed i am now a satisfied real customer.

Product Rating

Service Rating

Trusted Customer – Rated 4.5 out of 5

Value for Money and easy to understand

quick and streamlined all done within 15 minutes

Product Rating

Service Rating

Trusted Customer – Rated 5 out of 5

easy to understand, and seems a good plan

I thought it was friendly humorous and Professsional

Product Rating

Service Rating

Knowledgable and friendly service

Trusted Customer – Rated 4.5 out of 5

Little bit more expensive than other place but a $0 excess and was won over by the sales lady and her helpfulness

The lady I spoke to was lovely and knowledgeable. It was nice to speak to someone that spoke 'english' but most of all knew her product and was able to answer all of my questions.

Product Rating

Service Rating

Trusted Customer – Rated 5 out of 5

Yes

Product Rating

Service Rating

Trusted Customer – Rated 4.5 out of 5

He was very informative and polite.

Product Rating

Service Rating

Trusted Customer – Rated 5 out of 5

Its easy to understand. great terms.

Really helpful and easy to understand policy. Customer service personnel very helpful and informative.

Product Rating

Service Rating

Trusted Customer – Rated 5 out of 5

They actually care.

Product Rating

Service Rating

Direct debit farse/scam

Trusted Customer – Rated 1 out of 5

See above comments still not happy

R/I took out a direct debit from my credit card after I cancelled the policy then I was told they couldn’t reimburse me because the credit card had expired but they took $842 out of an expired card. I had to wait 5 days to get my money back after a week still no money l rang and was told they tried to reimburse me but couldn’t because they didn’t have the correct expirey date I will have to wait another week to get my money back. NOT HAPPY JAN.

Product Rating

Service Rating

Trusted Customer – Rated 5 out of 5

I think this will cover all my requirements.

I was speaking with Kirk and found him to be very professional. He was extremely courteous and explained everything very clearly.

Product Rating

Service Rating

Life Insurance

Get back 10% of premiums you've paid with The Real RewardTM

Request a Quick Quote Now

Car Insurance

Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1

Get A Quote in Minutes

Funeral Insurance

Help protect your family from the cost of your funeral.

Request a Quick Quote Now

  1. Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.