Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Very helpful and i'm very pleased with my decision to...
Trusted Customer – Rated 5 out of 5
Excellent service.Goid value for the price.
Very pleased with choosing Real. Great value.
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Not impressed.
Trusted Customer – Rated 1 out of 5
Don't be so pushy. I'm in great doubt about the insurance I purchased.
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Efficient and effective
Trusted Customer – Rated 5 out of 5
The agent I dealt with was efficient which I found great due to the lack of time I had to give. Effective as he had my attention to purchase there & then & he talked me through my policy as well as offered his service if further information was required.
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Great service, product & price
Trusted Customer – Rated 5 out of 5
Youseff was very helpful. He is a great asset to your company. I will recommend Real insurance
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Trusted Customer – Rated 3 out of 5
It was to needs and the service was excellent in helping me out with a price I could afford
The team member who assisted me was really helpful in finding the perfect plan for my financial situation and was very polite and respectful with a good adetude
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Trusted Customer – Rated 5 out of 5
I like the benefits of the plans.
Excellent advice and experience . Very knowledgeable and efficient.
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Quick easy process
Trusted Customer – Rated 4 out of 5
price was good value for money
quick easy process
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Easy sign up. no pressure.
Trusted Customer – Rated 4 out of 5
Took me through all the options. Explained how it all worked. No pressure sales tactics
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Thorough, friendly and helpful
Trusted Customer – Rated 4.5 out of 5
I'm sure I'd give it five stars if this question was given to me twelve months down the track, but for now - the product is well-priced, seems to cover a lot and the addition of a child is a nice consideration - despite us never wanting to have it be necessary.
Charlie was excellent. Thorough, helpful and explained clearly everything he said. He was also able to clarify where necessary. Your script is well-developed despite a lot of technical wording, and Charlie was able to convey the message very well!
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Best service ever
Trusted Customer – Rated 5 out of 5
I’m quite pleased with the cover I was able to get, beside myself being young. I was supplied with a very good deal for the cover I chose.
The gentleman I spoke to, was the kindest gentleman I’ve ever spoken to over the phone. Within telling me all my options,he made the call very pleasent to be on. Was an absolute bliss to talk to. Service was the best I’ve experienced though a company that calls.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.