Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Efficient and thorough
Trusted Customer – Rated 5 out of 5
The lady was very friendly and helpful. I am happy to know my cover starts straight away and my family will be taken care of financially
I didn’t have all the information I needed and the lady was very patient with me saying she would call back and she did! Twice as I still didn’t have all I needed and she still rang back, that never usually happens so thanks
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Trusted Customer – Rated 5 out of 5
The customer service was awesome with the explanation of the product easy to understand and the price of the product being very reasonable.
Excellent products at reasonable price and fantastic service
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Trusted Customer – Rated 1 out of 5
Please see previous email you declined my cover am very disappointed
Yes let me have my policy instead of declining it very disappointed
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Trusted Customer – Rated 4.5 out of 5
I rated them 5 stars because its value for money and more benefits was added but there is one thing that I didnt get which is the $100 bonus gift card when you sign in or get covered which they advertise in the website. But overall everything was excellent.
Customer representative was so polite and was able to discuss and explain in details about the life insurance. It was so quick and easy. And was able to give options that suits my needs and budget
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Amazing customer service
Trusted Customer – Rated 5 out of 5
the person on the phone was clear and very professionnal
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Real people at real insurance
Trusted Customer – Rated 5 out of 5
Am being optimistic, as I am yet to receive the policy. It will be great, I am sure.
Spoke with a lovely young lady (Emily) she was thorough, helpful and had a sense of humour!! She is a "real" person, which was refreshing.
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Trusted Customer – Rated 4.5 out of 5
Easy over the phone and quick
Quick stress free
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Very happy with my funeral plan
Trusted Customer – Rated 5 out of 5
Very excellent customer service over the phone
Good customer service over the phone very polite and helpful with all the information I needed
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Trusted Customer – Rated 5 out of 5
Great variety of options offered
Great customer service, very friendly and helpful.
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Trusted Customer – Rated 5 out of 5
Very helpful
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.