Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Very pleasant experience
Trusted Customer – Rated 5 out of 5
Lovely young man was lovely to deal with. Well done
The young man was lovely and helpful. He did a perfect job
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Trusted Customer – Rated 3 out of 5
Good prices on policies .
Don't just expect people to want to take out a policy with you, You start by asking a few questions and then before you know it "BAM we'll send out your policy to you in the next 3 - 5 working days", Try asking the customer if they want the cover first.
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Trusted Customer – Rated 4 out of 5
Financially doable. Though as with all insurance companies the clauses for payouts /financial help from insurance is ambiguous and can leave customers in a difficult situation.
The staff are friendly and knowledge wise. However it would be appreciated if staff could talk slower on the phone as a lot of the disclaimer info goes over people's heads as it is read too fast and can get misunderstood.
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Trusted Customer – Rated 4 out of 5
They took through and explained each and every word even did not hesitate to repeat again if you were stuck on some information. Very easy to deal with.
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Greast service, thank you.
Trusted Customer – Rated 5 out of 5
Life Insurance at $5.85 per fortnight is a good price for me that I could afford.
Yes and yes Customer Service Person got me a service at a price I could afford so I'm pleased.
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Explained everything to my satisfaction
Trusted Customer – Rated 5 out of 5
A bit expensive but don't want to be a burden on my children
Lovely woman was very helpful
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Great service
Trusted Customer – Rated 4.5 out of 5
Great product for the price, only thing is families are all different and come in different shapes and sizes. Not just the 2 adults 2 children.
The compassion, understanding and great service I received from the representative Jake. Great knowledge of the products and services I was inquiring about.
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Trusted Customer – Rated 5 out of 5
good knowledge and customer service
Knew what they were talking about
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Too pushy... did not listen to me or accept i did not...
Trusted Customer – Rated 3 out of 5
I can purchase product elsewhere at more competitive price.
Too pushy. Not good customer service
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Warm friendly professional & caring
Trusted Customer – Rated 5 out of 5
The service operator was amazing she was warm friendly & professional & made me feel very important by listening to my life story , my reason for purchasing life insurance & made me feel she was generally interested & wanted the best for ME ! I now have peace of mind knowing my 6 children will be taken care of after I'm gone Thank you to the operator & to you real life insurance.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.