Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5918 customer reviews.
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Trusted Customer – Rated 5 out of 5
Think in the future always good, This is a difficult topic to talk with the family this is good when you have an expert support.
Good service, the customer service specialist was clear and friendly with all questions I did.
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New purchase safely.
Trusted Customer – Rated 5 out of 5
all was explained very thourough and clearly so we are well informed of our rights and contract.
a pleasure to deal with,very polite gentleman ,explained all to us ,nothing left out, thanks,
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Could be easier when changing a policy!!
Trusted Customer – Rated 3.5 out of 5
It's great you give agreed valve on car insurance, let's hope if we have to make a claim all will be good?
Found it annoying that my policy had to be cancelled & reset up, due to my son getting his P's. The car was insurance with Real Ins while he was on his L's & then because he got his P's the policy had to be cancelled & redone, which took so much more time by doing this!!
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Trusted Customer – Rated 5 out of 5
Pretty good till now. Easy steps in getting the insurance that's really good value for money.
Uptill now it's pretty good.
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Fantastic services
Trusted Customer – Rated 4 out of 5
Very patients and willingness to explain any doubts.
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Good but could be better
Trusted Customer – Rated 4 out of 5
Has most features but not all.
It was good however the need for yes / no as opposed to conversational acknowledgments either positive or negative was seemingly ridiculous.
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5 stars!
Trusted Customer – Rated 5 out of 5
Quick, easy and friendly staff.
Very helpful and understanding.
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Friendly and helpful
Trusted Customer – Rated 5 out of 5
It was easy to talk to the man and i liked the cover i chose.
The man i spoke to was very helpful and polite.He explained everything so i understood.i have already recommended Real insurance to other family members.
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Too much guys! you turned me off
Trusted Customer – Rated 1 out of 5
The sales person on the phone pushed too hard to get my payment details. I need to discuss things with my partner after gathering all the information, practically forcing me to add rehabilitation insurance is disgusting. I was 99% going to sign up until the hard sell. Give people time to think about their decision to sign up. I sent an enquiry, I’m interested..the hard sell and 8 phone calls after the first (I was in meetings all day and could not answer) is just desperate. I am now 99% sure I will not go with real insurance, and will be sure to tell my partner who is already paying premiums to you to look else where. Loose the hard sell guys. It’s too much. Also your email states that I have signed up. I deffinately have not!
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Great value compared to other insurers
Trusted Customer – Rated 4.5 out of 5
significantly cheaper than other insurers
Initially great, but the promised follow up phone call at a set time and date did not occur.
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Life Insurance
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Save up to $367 with Pay As You Drive Car Insurance. Drive less. Save big!1
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.