Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5919 customer reviews.
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Trusted Customer – Rated 4 out of 5
Young man on the phone was very persononable. I think he understood where're I was coming from. I was fairly negative to start but he was able to ease me up and get through the conversation. Overall very happy with th course of the discussion.
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Trusted Customer – Rated 5 out of 5
Well communication & understandable,,
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Trusted Customer – Rated 5 out of 5
My cover is just what I need and affordable.
The young man I spoke to was very helpful and professional. He answered all my questions and wasn’t the usual pushy salesman that you sometimes encounter. I highly recommend Real Insurance.
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An aussie who answered all of my questions.
Trusted Customer – Rated 4 out of 5
I have been seeing the ads on TV for Funeral Insurance, for several years now... As I'm fast approaching 60 years of age, Funeral Insurance has started to look more and more appealing to me. I liked what I saw in your ads, and I really liked what I learned, while talking to your 'Aussie Salesman.' My kids will probably heave a huge sigh of relief, when I tell them that I actually taken out Funeral Insurance !!
I would recommend my Real Insurance Salesman to any of my friends or family. It was excellent to speak with an Australian, especially about something which I had no prior experience dealing with !! He made the whole experience a pleasant one. His product knowledge was 1st class, and he answered the few questions I had clearly and succinctly. Something which is sorely lacking in a lot of Telephone Salespeople nowadays. I rarely, (if at all), had to ask him to repeat himself.
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Phone kept dropping out.
Trusted Customer – Rated 4 out of 5
After my Mum passed away a couple of months ago and having to find the money, I wasn't going to leave anyone else with that burden.
The phone kept dropping in and out so sometimes I couldn't quite hear what the lady on the end was saying One Hundred Percent but enough I could follow what she was saying. I think it has to do with the NBN. Other than that everything else was fantastic, the lady couldn't be more helpful.
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Trusted Customer – Rated 4 out of 5
All good no issues very competitive
Service was good and was offered a discount due to having 2 other policies with real
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Trusted Customer – Rated 5 out of 5
The lady I dealt with was extremely helpful and explained everything in detail to me. No pressure to go ahead with the insurance and we are now looking at Changi f our other insurance to Real as well
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Excellent
Trusted Customer – Rated 5 out of 5
Service like Aleesha's is something to be desired in all staff.
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Trusted Customer – Rated 5 out of 5
Very easy website and competitive price for car insurance
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Trusted Customer – Rated 5 out of 5
More expensive than the competition. But happy with service.
It was an easy transaction.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.