Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Trusted Customer – Rated 5 out of 5
I have previously insured with you
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Easy to deal with, the rep. was able to answer my...
Trusted Customer – Rated 4 out of 5
Price, very competitive, good to deal with
Price , easy to deal with
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Real value for money insurance
Trusted Customer – Rated 5 out of 5
Currently moving all my insurances to Real insurance because of the value for money
Excellent value for money and a great choice of options for payment. Website is easy to use as is the policy manager.
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Customer service was on point and spoke well to inform...
Trusted Customer – Rated 4 out of 5
Customer service was on point and spoke well to inform me of the policy
Customer service was on point and spoke well to inform me of the policy
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I did not have to wait long for the transaction to be...
Trusted Customer – Rated 5 out of 5
they provided an option that ,I believe that very few other companies have thought of ;This was the first time that I had heard about it, The option of "As you drive "
they were very friendly ,and knowledgeable
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Trusted Customer – Rated 5 out of 5
Bought insurance for my car yesterday. Very easy online application and format. Easily completed and confirmed.
Last night I went online and paid for annual Third Party Property, Fire & Theft cover, for my car, to start 15th May. This morning, I called Real to confirm that I did NOT need my current Comprehensive Insurance to be renewed after 15th May. Everything was completed smoothly and without and fuss or delay. Very professional.
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Everything one would like to know was covered a top...
Trusted Customer – Rated 5 out of 5
Totally explained each of the conditions and answered all questions clearly, explained any slight delays. The sales person had a very clear voice and easy to understand
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Service excellence
Callaghan Pey – Rated 5 out of 5
Reasonable packages available
Thank you for friendly and helpful staff
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Very satisfied
Sandra Dawn Rideout – Rated 5 out of 5
Amazing customer services
I received quality service and I didn't doubt becoming a member with Real Life Insurance. Thankyou.
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Loyalty means nothing to real insurance
Neil Coelho – Rated 1 out of 5
Still too expensive for insurance given that I have 0 claims
Cheaper to get a new policy each year and cancel the old one than to let the existing one roll over. That is a poor outcome for loyal customers.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.