Real Insurance Reviews
92% of our customers are pleased with our products and services out of 5917 customer reviews.
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Trusted Customer – Rated 5 out of 5
helped me to select the right insurance for my car. Initially I purchased third party insurance but then the customer agent Mandy explain me the potential benefit of comprehensive insurance and I was convinced and she cancelled third party one and I purchased comprehensive instantly.
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I'mhappy with that
Trusted Customer – Rated 5 out of 5
I will recommend to my friend
Good service, friendly, profesional
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Trusted Customer – Rated 3.5 out of 5
Thought that the quote was a bit high for only 5000kms
They understood my issue and dealt with it professionally.
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Trusted Customer – Rated 5 out of 5
Great customer service by your consultant Very clear thorough and made me feel confident in my policy choice
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Some good features available. website and staff need...
Trusted Customer – Rated 3.5 out of 5
Good extras available at competitive rates. Agreed value available for older cars. Price comparison on the website was significantly cheaper than the policy renewal offered.
Online price comparison had a significant difference to the renewal I was sent. Couldn't find all of the features that I needed online so I had to call to ask questions. The representative I spoke with was very difficult to understand and was quite apathetic and wasn't very easy to follow or deal with. I would say he didn't really care much for his job. This was off putting and as a result I tried to persist with my quote and policy myself. If I couldn't figure it out, I was going to go with an insurer who had an easier to navigate website and better trained staff who were more perceptive to customers questions and needs. Prices are competitive and they offer agreed value on older cars.
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Excellant service
Trusted Customer – Rated 4 out of 5
service vg customer treated with respect.
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Excellent value & customer service.
Trusted Customer – Rated 5 out of 5
Covered everything I needed at a competitive price!
The customer service was excellent explaining the policy and providing details of cover available.
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Trusted Customer – Rated 5 out of 5
Done it online and was easy
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Trusted Customer – Rated 5 out of 5
It was very straight forward with cuestions about my needs.
It was very easy to understand and get insurance on line
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Trusted Customer – Rated 5 out of 5
I changed the insurer for my car to Real Car Insurance on their website.The changeover was easy and undertaken without a problem.
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- Savings between $0 to $367 derived from premium comparisons between Comprehensive Car Insurance and Pay As You Drive Car Insurance. Calculations based on profiles of existing customers who advised they drive under 15,000 km annually. Current as of 6 March 2024. Actual savings are determined by your individual circumstances, including the kilometres selected, excess chosen and other risk factors. Minimum premiums may reduce savings. Kilometres can be increased during the policy period, an additional premium is payable. In event of accident and end odometer reading exceeded, additional excess applied.