Read what our customers are saying
Great service
Trusted Customer – Rated 4.5 out of 5
Suited my needs for my use
Great Service
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A human and helpful
Trusted Customer – Rated 4.5 out of 5
Delighted with the Customer Service, would have been good if having 2 other cars already insured with them might have made a difference in the 3rd car being insured. Plus would like to maybe use for other insurance areas, but doesn’t affect cost no matter how many things you have insured with them.
Customer Service was great. Dealt with 3 different people, the initial set up of car insurance and then some extra enquiries after. Didn’t go to plan what was requested, but the super nice lady was all over it and sorted the urgent matter straight away.
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Helpful and efficient
Trusted Customer – Rated 4 out of 5
Real Insurance is the best price for car insurance. I just wish renewal policies reflected the same low price as obtaining a new one. This would save time and ensure I just renew rather than price check Real and other insurance companies as I don't trust they are giving the best price on a renewal notice.
The customer service person was very accommodating and helpful. She was efficient and had our requested sorted quickly. It is just a shame that Real (like other insurance companies) sends out renewal policies much more expensive than obtaining a new one and that is not just the 10% online discount. Makes no sense?
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Good
Trusted Customer – Rated 4.5 out of 5
I just thinking is very bying
I think is good
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Prakash Khatri – Rated 4.5 out of 5
Great service and helpful people
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Great price for comprehensive
Trusted Customer – Rated 5 out of 5
Was good and available any time through website
Yes happy great price for comprehensive
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Very helpful and was made easy to understand....
Trusted Customer – Rated 5 out of 5
Very trusted company.Would insure again with them.
Yes I would recommend them, very trusted company.
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Quick and easy phone service
Trusted Customer – Rated 4.5 out of 5
Fairly good value for money
Very helpful and quick process to obtain car insurance on a new vehicle - no silly questions like “Do you take your car (a small Fiat) to the race track?”
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Great- but not perfect !
Trusted Customer – Rated 3.5 out of 5
Extremely well priced ! Now have two policies with them.
Despite being asked - they forgot to put my partner's name on the policy
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Philip Jaffe – Rated 3.5 out of 5
The process was too long and too long winded