Read what our customers are saying
Francis Allen – Rated 4 out of 5
Changing policy to upgraded vehicle very easy
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Trusted Customer – Rated 5 out of 5
cheap
Good service
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Satisfaction regarding their service.
Trusted Customer – Rated 5 out of 5
See previous comments.
We had 2 vehicles completely destroyed in garage fire recently and Real Insurance were very quick to deal with our claims. Very much appreciated service and updates from staff. Consequently we have insured our new vehicles with them.
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Easy and clear
Trusted Customer – Rated 5 out of 5
Really easy to get a quote and the questions are clear and straight . Excellent!
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Peter Tonks – Rated 4 out of 5
They have the option of choosing your own repairer in their policy
they listened and gave me the cover I was looking for.
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Charges 'lazy tax', don't care.
Trusted Customer – Rated 2 out of 5
Buy from internet each year, don't let them charge the 'lazy tax' when they 'auto renew' for a higher price.
Got renewal for 2 different policies. Looked on THEIR website and could get EXACTLY the same for cheaper. Phoned them, but they could not lower the price they wanted to charge me. Apparently the 'loyalty' department had been disbanded. They confirmed that there is absolutely no problem in not renewing current policies and taking out new ones FROM THEM. That's what I did saving $70.
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Easy to buy a motor policy.
Trusted Customer – Rated 4 out of 5
Though the insurance premium is very competitive when compared to others, I feel the excesses are a bit high, particularly when they are in addition to the basic excess
I actually did not speak to any anyone. I was able to buy the policy online completely by myself so I appreciate the user-friendliness of the website.
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Adam Inthaphruk – Rated 5 out of 5
Great products and great price. Michelle was very polite and professional.
Excellent service and very professional. Michelle was so helpful and clear with all of my enquiry. Great job!
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Trusted Customer – Rated 5 out of 5
Great service, everything explained really well!
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Un happy with customer service
Trusted Customer – Rated 2 out of 5
Simply by answering the phone and be mailing me back when I am asking questions refer to claim 918121