Read what our customers are saying
Automatic policy renewal is bad customer service. you...
Trusted Customer – Rated 1.5 out of 5
This says it all: "Your insurance policy will automatically renew unless you advise us otherwise prior to the policy renewal date. By updating your details you give us the authority to debit your nominated account for future payments."
Auto renewal immediately set off alarm bells. I won't proceed with the policy based on that. Too suspicious that there will be other tricks in the fine print.
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No problems
Margaret Petersen – Rated 5 out of 5
perfect from the 1st phone call
every thing went smoothly and the person from real insurance was well spoken
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Leonardo Abbasi – Rated 5 out of 5
Friendly and helpful staff. Great service
Fast and friendly
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Jacqueline Speers – Rated 5 out of 5
Great price best around from my research
Quick , easy and very friendly customer service. Real insurance has great rates so happy I have joined
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Trusted Customer – Rated 3.5 out of 5
Good insurance rates. Easy to do online
My purchase was on line, no customer service required.
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Very professional and easy to work with top marks
Rosco – Rated 5 out of 5
Great value and top price also very professional service also easy to talk with
Great service and also best price
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Trusted Customer – Rated 4 out of 5
good service insurance for cars
good service
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Trusted Customer – Rated 5 out of 5
Polite. Clear.
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Everything i required was attended to professionally
Trusted Customer – Rated 5 out of 5
Everything was done efficiently and professionally
My transfer of motor vehicles was done efficiently and professionally by the online staff member
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Trusted Customer – Rated 3 out of 5
Actually cancelled the insurance as the premium provided was more than twice the cost of other insurers. I don't the person on the phone whom I spoke to did not know what they were doing or didn't understand the information I was providing as they didn't speak very good English.