Read what our customers are saying
Easy to use
Trusted Customer – Rated 4.5 out of 5
I compared other sites & this was the one that was right for me
The web site was easy to navigate through & understand the policy
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Trusted Customer – Rated 4 out of 5
Easy pain free experience.
I can't really comment on service, due the policy being taken out online & there was zero interaction with any of REAL insurance team members.
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Michael Peterson – Rated 4 out of 5
Reasonable price, good service
Clear explanations
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Very pleasant talking to your assistant mark
Damian Muhlhan – Rated 5 out of 5
Very pleasant talking to your assistant Mark, he was very helpful!
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Satisfaction regarding their service.
Trusted Customer – Rated 5 out of 5
See previous comments.
We had 2 vehicles completely destroyed in garage fire recently and Real Insurance were very quick to deal with our claims. Very much appreciated service and updates from staff. Consequently we have insured our new vehicles with them.
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Not satisfied
Trusted Customer – Rated 1 out of 5
Very sad not happy with the help
Very poor
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Michael De Bari – Rated 4 out of 5
Good price
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Fantastic!
Leah Clearwater – Rated 5 out of 5
Good value and highly competitve
Friendly and informative customer service.
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Trusted Customer – Rated 4 out of 5
Because the payment was not processed, I had to call, then to be told it would be taken on the day of commencement. If I had been emailed that, I wouldn't have had the stress and then having to call and waste your staff time. Then when the payment hit my credit card, I was not even sent an email or a receipt to confirm. Again, I was worried about the policy being valid. I now know it is, but it all could have been avoided.
I'm not impressed that I was not sent/emailed a receipt for the payment.
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Trusted Customer – Rated 5 out of 5
Hopefully if I ever need to make a claim I hope it will be as easy and I’ll be as happy as it was to take out my new policy !!!!!