Read what our customers are saying
When asking to cancel my policy got given the complete...
Micheal Suckling – Rated 1 out of 5
They are happy to take money but don't like to payout or payback refunds
Complete **** would never Insure with this company again
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Best value for money.
Himanshu Khanna – Rated 5 out of 5
Value for money, quick and easy transaction.
Best quote and very quick online service.
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Trusted Customer – Rated 5 out of 5
As above, see previous comments
Excellent customer service. Professional, really listened to my questions and gave me relevant, easy to understand information that enabled me to make a decision quickly and confidently. My original intention was to leave Real Insurance as I was out shopping for the best deal. However, I realised that my insurance with RI was still very competitive and they helped me to find a couple of ways to tweek my car insurance to my current (changed) needs which actually saved me money. And saved me hours of comparing quotes and the small print from other insurance companies. Why change if you don't have to.
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Her english was difficult to understand
Trusted Customer – Rated 3.5 out of 5
It is very difficult to assess a vehicle with your online questions
People who answer phones should be easily understood.
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Reasonable cost insurance with cost saving options
Neil Mccaig – Rated 5 out of 5
Everything you need in car insurance without the high cost
Simple questions and cost saving options. Certainly happy to recommend taking insurance cover to others. Get a quote, nothing to lose but lots to gain
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Trusted Customer – Rated 5 out of 5
Best price by far. Was very happy
easy and quick to use
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Easy sign up
Christine Edwards – Rated 5 out of 5
Easy and quick to change.
Comprehensive car insurance changed provider for a better deal.
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Options
Simon Lewin – Rated 4.5 out of 5
Good service and gave me a few options
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Joanne Hillan – Rated 3.5 out of 5
just what i needed my wife uses your company for all our insurances
person spoke to was unsure of what i wanted when i rang to make the 1st payment because it did not come out of the bank. 3 times on hold
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Highly recommended insurer!
Anne Fay – Rated 5 out of 5
Great value for the service I have received!
So far this is the best insurance company I've dealt with! Very impressed with customer service and the company going the extra mile!
