Read what our customers are saying
Easy to follow instructions, more importantly...
Nelson Mendez – Rated 5 out of 5
Step by step instructions, easy to follow.
Excellent value for money, better than the rest of the insurances, also easy to follow instructions to buy online.
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Great service
Stephen Bowen – Rated 5 out of 5
Listened to me and answered my questions
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Trusted Customer – Rated 5 out of 5
Easy to do, talked about needs over the phone.
Service was great. Product wad explained well. What would have made it better If they offered a multi policy discount
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Good sales customer service
Trusted Customer – Rated 4.5 out of 5
I think the purchase process is smooth and its price is similar to those in the market right now but because they have high ratings, I'd rather pay a little bit more if necessary.
I found this insurance company online and their reviews were so good that I am giving this a try. Customer service is very good and you can feel that they are willing to help you. Will need to see further when it comes to claims if any. So far so good.
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Hit-and-miss service - some staff are great, some...
Trusted Customer – Rated 2 out of 5
The 1st person that I dealt with on 21/7 morning was good. However, the 2nd person I dealt with in the afternoon of the same day to modify the policy was not great, rude & initially not willing to help. The policy is to be started on 29/7, but he said that it will start on 11:59pm 29/7 which I told him that was not correct & should be 11:59pm or midnight 28/7/21. He was not willing to admit his mistake either - not good customer service. I requested the modified policy to be emailed to me, to which he confirmed the email address..., however still had not received the next day 22/7. I then had to make another call on 22/7, and the person that I dealt with was great & emailed it out straight away.
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Trusted Customer – Rated 5 out of 5
Value for money great service hope claims department the same
Very helpful answered all my questions value for money hope if I ever have to make a claim service is the same
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Trusted Customer – Rated 3 out of 5
Not alot of options with price
I didn't have to wait too long for someone to pickup the line,. The person didn't sound very helpful.
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Trusted Customer – Rated 5 out of 5
Incredibly helpful staff - David (12 July) and Sam (13 July) were excellent.
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Great and fast
Trusted Customer – Rated 5 out of 5
your premium is very high
great and fast
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Great website, great price, great customer service
Trusted Customer – Rated 5 out of 5
Very happy overall. The PAYD option is perfect for me.
I was very happy with the deal I got. Great customer service on the phone too - I phoned twice with questions and my calls were answered promptly both times and I got good customer service both times.